Quality Manager

About the role

Responsible for managing, planning, coordinating, and directing a quality control program designed to ensure continuous production of products consistent with established standards.

Responsibilities

• Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
• Formulate and maintain quality control objectives and coordinate objectives with production procedures in cooperation with other managers to maximize product reliability and minimize costs.
• Direct, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Develop and implement methods and procedures for monitoring work activities, such as preparation of records of expenditures and progress reports, to inform management of current status or work activities.
• Plan, promote, and organize training activities related to product quality and reliability.
• Analyze and resolve work problems, or assist employees in solving work problems.
• Recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action.
• Interpret company policy to employees and enforce company policy and practices.
• Investigate and adjust customer complaints regarding quality.
• Support and create effective teams, units, and environments; impact and promote organizational strategy and vision.
• Create linkages for employees on how they impact business strategy.
• Complete objectives through supervisors, managers, or senior exempt specialists who have significant latitude.
• Set direction for a major, multi‑functional unit or department.
• Responsible for unit/department budget, schedules, and planning.
• Understand, and meet or exceed quality standards; seek to minimize error rate.
• Participate in continuous improvement efforts and support implementation of new ideas.
• Effectively give and receive feedback.
• Perform other duties as assigned.

Requirements

• Education: Bachelor’s degree in a related field plus 5 years related work experience, or 10 years related work experience.
• Functional/Technical Knowledge, Skills & Abilities:
  • Perform detail‑oriented tasks utilizing high language skills and high math skills.
  • Employ high written and oral communication skills.
  • Extensive expertise of knowledge in the specified area.
  • Ability to work with a diverse variety of people from different cultures and backgrounds.

Pay

Annual Salary Range: USD 108,000.00 – USD 142,000.00 (actual compensation commensurate with experience, skills, and education).