Quality Manager

About the role

We’re seeking an experienced Quality Manager to lead quality initiatives and drive continuous improvement within a manufacturing environment. This is a hands-on leadership role for someone who enjoys working directly with production, engineering, suppliers, and quality teams — not an “armchair engineer.” The ideal candidate brings a strong quality background, a collaborative attitude, and a willingness to learn and get involved on the floor.

Responsibilities

• Lead and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 and applicable standards
• Coordinate and lead internal, customer, and third-party audits
• Drive corrective and preventive actions (CAPA) and root cause analysis
• Lead continuous improvement initiatives focused on reducing defects, waste, and process variation
• Develop and monitor quality metrics, reporting, and performance trends
• Supervise and mentor quality inspectors and technicians
• Partner with Production, Engineering, Supply Chain, and Customer Service to resolve quality issues
• Manage supplier quality, including audits, approvals, corrective actions, FAI, and PPAP
• Develop and deliver quality training programs
• Identify opportunities to reduce Cost of Poor Quality (COPQ), including scrap, rework, warranty claims, and returns

Requirements

• 5+ years of quality experience in a manufacturing environment
• 2+ years of leadership experience
• Strong experience with QMS implementation and audit processes
• Knowledge of ISO 9001 and applicable quality/regulatory standards
• Experience with CAPA, root cause analysis, continuous improvement, and quality metrics
• Strong analytical, communication, and problem-solving skills
• Ability to work effectively across departments and with suppliers, customers, and auditors
• A hands-on, collaborative approach and positive attitude

Bachelor’s degree in Quality, Engineering, Manufacturing, or a related technical field is preferred, but NOT required. Equivalent hands-on experience will be considered.

Benefits

• Competitive base salary + annual discretionary bonus
• Medical, dental, and vision coverage starting day one
• Basic life, AD&D, and disability insurance
• 401(k) with generous company match — Traditional & Roth, fully vested from date of hire
• Continuing education reimbursement

Pay

$83,100–$116,500 + Annual Discretionary Bonus

Schedule

1st Shift | Monday–Friday | 7:30 AM–4:00 PM

Location

Lowell, MA (On-site)