Quality Manager
Job Description
Establish, implement, and maintain an ISO 9001-compliant Quality Management System.
Develop quality policies, procedures, work instructions, templates, and supporting documentation.
Define process ownership and governance structures across the organization.
Lead all activities required to achieve ISO 9001 certification within twelve months.
Conduct gap assessments and maturity evaluations against ISO 9001 requirements.
Career Growth
Develop quality awareness and training programs.
Educate personnel on quality processes, procedures, and responsibilities.
Facilitate adoption of new processes and governance frameworks.
Position Requirements
Demonstrated experience leading organizational process improvement initiatives.
Experience conducting audits, root cause analysis, and corrective action management.
Strong written, verbal, and presentation skills.
Ability to influence cross-functional teams and executive stakeholders.
Preferred Qualifications
ISO 9001 Lead Implementer Certification.
ISO 9001 Lead Auditor Certification.
Certified Quality Auditor (CQA).
Certified Manager of Quality/Organizational Excellence (CMQ/OE).
Leverage Lean Six Sigma Green Belt or Black Belt.
Experience supporting utility, infrastructure, technology, engineering, construction, or managed services organizations.
Experience leading organizations through successful ISO certification audits.
Success Measures
Within the first twelve months, the successful candidate will:
- Establish a fully documented and operational Quality Management System.
- Implement internal audit and management review processes.
- Develop quality performance metrics and reporting dashboards.
- Create a sustainable quality framework supporting long-term operational excellence.
- Successfully led the organization through third-party ISO 9001 certification.
Job Perks
- Medical Insurance
- 401k