Quality Manager

About the Role

This position is responsible for the leadership and direction of quality initiatives, performance of manufactured products, development and implementation of Quality Management Systems, and maintaining ISO certifications to ensure quality across all products.

Responsibilities

• Lead the Plant Quality System/Program and oversee the overall quality management system within plant operations.
• Ensure compliance with internal standards, ISO requirements, customer requirements, and applicable regulations.
• Lead and promote the Carlisle Operating System (COS) initiatives involving lean manufacturing and six sigma.
• Ensure all incoming raw materials adhere to specifications and develop, audit, and enforce production process specifications.
• Develop and maintain a finished good grading standard.
• Develop and implement a quality management system and maintain certifications to ISO standards.
• Apply results from quality audits, customer feedback, scrap data, and defect reports to direct process development and improvements.
• Identify improvement opportunities across production processes and direct internal resources to evaluate and implement solutions.
• Provide leadership to the entire quality department and technical resources; supervise technicians.
• Justify expenditures and manage resources effectively; lead activities that enhance process control and product quality.
• Oversee or conduct in-depth root cause analysis on defects, scrap, or process issues.
• Lead problem-solving events and identify corrective and preventative actions.
• Lead and support all internal and external audits.
• Ensure document control practices align with the QMS and maintain accuracy, consistency, and availability of quality records.
• Serve as the technical quality liaison between the plant and support functions (R&I, Quality Services, etc.).
• Collaborate with other managers to prioritize improvement projects and validate solutions.

Requirements

• Bachelor’s degree in chemistry or engineering with coursework in polymer sciences, management, finance, business, and statistics.
• Four (4) years of progressively responsible processing experience, quality techniques, and supervision of technical personnel.

Skills

• Statistical process control and designing experiments.
• General understanding of business finance, accounting principles, and their application to Carlisle Construction Materials.
• Total quality management and continuous quality improvement concepts.
• Knowledge of local, state, and federal regulations relating to hazardous waste.
• Employee involvement and development techniques.
• Work prioritization and product/process specification development and writing.
• Public speaking and supervising personnel.
• Planning, directing, disciplining, developing personnel, performance appraisal, recruiting, and hiring.
• Training personnel on quality and process development concepts and technologies.
• Operating personal computer software such as the Microsoft Suite of Applications.
• Applying inferential, multivariant, and descriptive statistics in decision making.
• Budget development and resource justification.
• Goal setting and strategic planning.
• Writing concise technical reports and making clear, concise oral presentations.
• Working with and managing a team of personnel.
• Communicating effectively with team members, supervisors, management, and other employees in the plant.

Working Conditions

• 60% in an office setting, 20% in a manufacturing plant, 20% in a Quality lab.
• Exposure to loud noise levels in the manufacturing plant (PPE provided).
• Standard business hours: Monday – Friday (8am – 5pm), with flexibility required to accommodate touch points with all operating shifts.
• Compliance with all company policies related to data security, confidentiality, and remote work standards.
• Periodic travel may be required for team meetings, training, or company events, with advance notice provided. Travel expenses will be reimbursed in accordance with company policy.