Quality Manager

About the Role

This position leads the quality management system and drives a proactive, process-driven quality culture within a regulated aerospace manufacturing environment. The Quality Manager focuses on reducing defects at the source, improving overall quality performance, and ensuring compliance with customer and regulatory requirements. This role partners closely with operations, engineering, and customers to enhance processes, implement meaningful metrics, and maintain certification standards.

Responsibilities

• Lead transformation of the quality system from inspection-based to process-driven, eliminating defects at the source through proactive quality integration.
• Develop, implement, and continuously improve quality systems, processes, and procedures to ensure compliance with customer, regulatory, and internal requirements.
• Establish and manage quality performance metrics, including scrap, rework, first pass yield, cost of quality, and customer escapes, driving measurable improvement.
• Integrate quality metrics into ERP systems and ensure visibility, accuracy, and organizational adoption across departments.
• Lead root cause analysis and corrective/preventive action efforts to eliminate recurring issues and improve overall product quality.
• Partner with engineering and operations to ensure quality is embedded into production processes, program planning, and execution.
• Oversee in-process and final inspections to ensure products meet defined quality standards.
• Lead and manage the quality team, including performance management, training, development, and organizational planning.
• Maintain NADCAP and other relevant certifications, ensuring audit readiness and successful completion of internal, external, and customer audits.
• Serve as the primary customer interface for quality, supporting audits, resolving issues, and maintaining strong working relationships.
• Ensure effective communication and collaboration across departments to support quality objectives and continuous improvement initiatives.