Quality Manager

About the role

Position is an on-site position to manage the overall plant quality system and product testing. This person will be responsible for the supervision of Quality Engineer, Lab Associates/Technicians.

Responsibilities

• ISO Management Representative: Establishes, implements and maintains the quality system requirements as required by the ISO Standard and described in the Quality Manual.
• Overall responsibility for maintaining and updating the IQS procedures and documentation system.
• Oversees the manufacturing-related process controls and that all products produced at the facility meet the requirements of the end-user/customer.
• Ensures that process conditions are monitored, audited, and controlled for product consistency and according to the specified conditions.
• Ensures that products and process changes are made only according to the sequence of activities specified in the MSA/CSA process.
• Conducts activity to support the AVL Management Operating System including maintaining Y-Charts, driving key initiatives and leading Tier 3 weekly reviews.
• Oversees the testing in accordance with Avient Lab Performance Policy and that all product grading is accomplished in a timely and accurate manner.
• Represents the plant and Avient in all aspects of professional dealings with customers, the technology community and the commercial group.
• Resolves and communicates on customer complaints, and handles technical and quality questions from internal and external sources.
• Coordinates investigation and corrective action on all plant-related customer complaints.
• Assesses training needs and provides training to lab/production employees.
• Other duties as assigned

Qualifications

• Bachelor’s Degree in Chemistry, Chemical Engineering or equivalent experience.
• 5+ years experience in Manufacturing/Leadership
• 5+ years Problem Solving Techniques
• 5+ years Quality System Management with ISO experience.
• Medical device system management preferred
• Lean Six Sigma Continuous Improvement experience preferred

Skills

• Software skills: Microsoft Office Suite, Outlook, SAP
• Demonstrated success with critical communications – internal and external customers to gain alignment and progress toward goal.
• Demonstrated ability to collaborate across functions to resolve critical issues