Quality Manager

About the role

Working in a clean, green and high-tech production environment, you'll help build cutting-edge fastening and assembly systems for the everyday innovations we all rely on.

Responsibilities

• Analyzes, evaluates, and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends, and design and development of new products for consideration by other members of management.
• Suggests and debates alternative methods and procedures in the evaluation and solving of problems.
• Collaborates and works with other management personnel in formulating and establishing company policies, operating procedures and goals.
• Participates, coordinates and implements global initiatives related to harmonization of quality KPI’s, COPQ, Continuous Improvement program, ARaymond incident management system, CSR corporate social responsibility, safety, etc.
• Collaborates with initial and subsequent modifications of the product assurance program to delineate areas of responsibility, personnel requirements, and operational procedures within the IATF 16949 quality system.
• Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.
• Evaluates contents of reports from quality department and confers with other top management personnel preparatory to formulate fiscal budget for quality department.
• Work with management and quality engineers and supervisors on quality planning (both short and long term) supporting diagnosis of quality related problems (both internal and external), corrective and preventive action programs and continuous improvement programs.
• Identify non-conformance trends and develop and administer technical investigation and corrective action programs to resolve recurring quality problems and to improve vendor quality.
• Aid in customer communication, including documenting and follow up on concerns.
• Prepare graphs or charts for data analysis and presentation.
• Supports program management processes of new product launches and the overall APQP process.
• Visits and confers with representatives of material and component suppliers to obtain information related to supply quality, capacity of supplier to meet orders and supplier quality standards.
• Confers with quality and other engineers about the quality of new product designed and manufactured products to rectify problems.
• Reviews technical publications, articles and abstracts to stay abreast of technical developments in the industry.
• Aids in the management of the internal and external corrective action process for the resolution of quality related issues.
• Aids in the selection and acquisition of capital equipment/tooling as required to support the facilities.
• Ensure the appropriate staffing and training of quality personnel within the facilities.

Requirements

• Bachelor’s degree (B.A.) from a four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
• M.S. in Metallurgy, Materials Science, or Materials Engineering required.
• 5+ years of experience in management of quality department and staff.
• Experience with customer portals and CSR (Customer Specific Requirements – Supplier Manuals): FORD, GM, Stellantis, Rivian, and different TIER 1's.
• ASQ CQE certification in one or more areas (CQE, CMI, CQM, CRE, etc.) would be helpful.
• Experience preparing, leading, and implementing corrective actions relating to IATF 16949 internal procedures, internal and external audits.
• AIAG Special requirements CQI: CQI-9, CQI-11, CQI-12, etc. Lead Auditor ISO 9001:2015 with AIAG IATF 16949:2016 (preferred).
• Proficiency in quality tools: APQP, PPAP, FMEA, MSA, GD&T, SPC, Lean Six Sigma.
• Experience managing customer audits and supplier quality programs including sustainability.
• Strong leadership, communication, and problem-solving skills.

Qualifications

• Technical depth in metallurgy and coatings science.
• Root-cause analysis and structured problem-solving.
• Strong cross-functional communication.
• Data-driven decision making.
• Customer-focused quality mindset.
• Innovative.
• Initiative.
• Learning and Development.
• Attendance record.
• Timely Completion of assigned tasks and annual goals.

Skills

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community and to write reports, and business correspondence, and effectively present information to top management and public groups.
• Respond to questions from groups of managers, clients, customers, and the public.

Key Competencies

• Transparency, Integrity and Credibility.
• Technical/Functional Job Performance.
• Collaborative.
• Customer and Quality Focus.
• Innovative.
• Initiative.
• Learning and Development.

Physical Demands

• Frequent sitting, walking, standing.
• Use of computer with repetitive mouse use, keyboarding and visual demands.
• Must be able to work in the office for collaborative purposes.
• Occasional Business Travel by air or car.
• International and Domestic Travel up to 10%.