Quality Manager

About the role

Olympus Controls is a fast-paced automation company seeking a Quality Manager to join our growing team. This role supports our mission of delivering the highest quality product to customers by ensuring incoming custom components conform to design specifications and all finished goods meet consistent quality standards. The Quality Manager contributes to the overall success of the Engineered Solutions group through daily leadership and quality assurance activities.

We offer a dynamic environment with competitive salary and health benefits for highly motivated individuals.

Responsibilities

• Manage a team of Quality Inspectors responsible for incoming inspection of custom components, Work in Process (WIP) inspections, and finished goods inspections.
• Work with the Quality Inspector team to establish inspection methods for custom parts and identify and procure appropriate measurement tooling, including development of go/no-go gauges.
• Oversee the calibration program for production tooling.
• Develop, implement, and manage Olympus Controls’ Quality Management System (QMS), ensuring conformance to internal, customer, and ISO 9001 requirements, including supervising and performing internal audits.
• Collaborate with the Return Merchandise Authorization (RMA) coordinator to manage processing, documentation, and reconciliation of non-conforming or RMA’d materials.
• Lead the investigation, execution, and completion of corrective action requests from customers.
• Work with the Manufacturing Engineer, Production Manager, and Engineering team to establish new production lines or improve efficiency of existing ones.
• Provide technical support for the production team.
• Ensure accuracy and adherence to company standards in collaboration with those documenting standard operating procedures, work instructions, and job aids.
• Perform final, gating quality inspections as part of Factory Acceptance Testing (FAT) and verify appropriate testing completion.
• Attend and engage in company meetings, including production standups, continuous improvement initiatives, and those necessary for smooth operation of the Quality Department.
• Disposition non-conforming materials, coordinating rework with vendors or in-house modifications as needed.
• Assess product specifications and customer requirements to determine critical-to-function features and establish inspection sampling plans.
• Manage compliance programs including RoHS, Conflict Minerals, REACH, TSCA, Cobalt, and customer-specific restricted substance programs.
• Ensure the Quality Department operates in accordance with company safety policies.
• Assist with developing tests and procedures to ensure product quality.
• Identify and implement quality-related training for the quality team and recommend training for the production team.
• Complete and submit First Article Inspection (FAI) reports to ensure final product meets customer requirements.

Requirements

• Excellent understanding of quality procedures and methods with a focus on continuous improvement.
• Proficiency with computer systems and applications, preferably ERP Systems, Microsoft Suite, and Manufacturing Operations Management (MOM).
• Minimum of three (3) years of experience managing a quality department.
• Experience with medical devices manufacturing and ISO 13485 requirements.
• Experience in implementing Quality Management Systems.
• Highly knowledgeable about quality inspection techniques, quality management systems, RMA processes, and inspection tooling.
• Bachelor’s degree and minimum three (3) years of experience in a manufacturing environment OR a minimum seven (7) years of experience in a manufacturing environment.
• Experience with manufacturing of high-mix electromechanical assemblies highly preferred.
• Ability to deal with complex issues in a fast-paced setting.
• Strong supervisory and leadership skills.
• High school diploma or equivalent required.

Benefits

• Competitive salary.
• Health benefits.