Quality Manager

About the Role

Leads administration of quality, process, and business improvement efforts. Interacts with customers and suppliers on quality and performance issues. May have direct reports to implement some aspects of the policies and procedures within the quality function.

Essential Duties & Responsibilities

• Champion a safety culture, ensure a safe work environment and cultivate safe behavior
• Set goals and objectives for team members, assist with their accomplishment
• Audit facility for compliance with GMP standards and maintain plant in compliance with corporate quality requirements
• Ensure that testing standards, procedures, and equipment provide reliable results and prevent shipment of defective products
• Lead problem-solving and process improvement with the plant and the customer to achieve resolution and elimination of product issues
• Train, mentor and develop technicians and peers to be skilled experts in the application of Quality tools (SPC, DOE, Centerlining Process, Control Plans, Problem Solving, etc.)
• Establish plant audit and standards, procedures, and equipment to provide accurate test results
• Provide methods of measuring product
• Visit customer sites to gain knowledge of customer process and assist with quality problem-solving issues
• Comply with regulatory agencies, AIB, IMS and company's good manufacturing standards
• Utilize approved statistical standards such as CPK, Tz and others
• Maintain testing laboratory equipment accurately calibrated and in proper repair
• Provide for successful new product launches, by ensuring clear specification development, process capability definition, and attainment of customer satisfaction on initial shipments
• Analyze processes and systems to create continuous process improvements through measurement, analysis and improvement plans
• Interview employment candidates and authorize personnel hires
• Authorize employment actions of plant personnel
• Develop and improve the skill and knowledge of immediate staff and hourly personnel; maintain training and development documentation
• Reasonable mandatory overtime may be required due to business needs

Qualifications

• 3-5 years Quality Experience

Benefits

• Medical, dental and vision plans
• Company holidays and vacation days
• Tuition reimbursement
• Learning and training opportunities
• Bonus potential
• 401(k) plan with company contributions
• Rewards and recognition programs
• Opportunities to make a difference in the community