Quality Manager

Responsibilities

• Direct the Quality team through prioritization, coaching, and accountability.
• Balance workload across the Quality team to ensure efficiency and avoid bottlenecks.
• Train team members on quality standards, tools, and problem-solving methods such as root cause analysis, CAPA, and PPAP.
• Encourage team members to identify process improvements and implement solutions.
• Drive corrective and preventive action systems (CAPA) to resolve customer complaints and systemic issues.
• Encourage ownership of quality processes, audits, and corrective actions.
• Collaborate with operations and engineering on root cause analysis, continuous improvement, and defect reduction.
• Establish performance standards, procedures, and audit controls that meet business and customer requirements.
• Develop and maintain Key Performance Indicators (KPIs) for quality performance and report regularly to division leadership.
• Organize and promote company-wide quality improvement efforts.
• Partner with customers, suppliers, and internal business units to resolve issues, including travel to sites when necessary.
• Lead internal audits as well as second- and third-party audits.
• Support team for all new product introductions and engineering changes to verify quality documentation is correct and assist with NPI signoff.
• Participate in team meetings, document action items, and keep team aware of customer concerns.

Requirements

Essential Skills:

• Quality Engineering
• CAPAP
• PPAP
• Sheet Metal
• ISO 9001
• Root Cause Analysis
• Audit
• CMM Programming

Additional Skills & Qualifications:

• Experience with management

Pay and Benefits

The pay range for this position is $115,000.00 - $140,000.00/yr. with a bonus structure, 401k, PTO, and flexibility.

Workplace Type

This is a fully onsite position in Addison, IL.

Application Deadline

This position is anticipated to close on Aug 13, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.