Quality Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

About the role

This position reports to the Plant Manager and is based onsite at the Ozark, AR Motor Plant. The Quality Manager provides leadership and strategic direction for Quality, ensuring product quality, maintaining compliance with quality standards and certifications, driving continuous improvement initiatives, and leading the resolution of customer, supplier, and internal quality issues.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters—because the progress we make here creates real impact out there.

Responsibilities

• Lead and manage all quality assurance and quality control activities to achieve plant quality objectives, performance targets, and customer expectations.
• Drive continuous improvement initiatives by analyzing processes, reducing scrap, rework, and warranty costs, and implementing effective corrective and preventive actions.
• Maintain ISO certifications and other applicable quality management system requirements, ensuring ongoing compliance, audit readiness, and adherence to company standards.
• Collaborate with customers, suppliers, engineering, and plant operations to resolve quality issues, improve processes, and enhance product reliability and customer satisfaction.

Requirements

• Bachelor's degree with a minimum of 8 years or Associate’s degree with a minimum of 10 years of experience in quality, operations, or related manufacturing experience.
• Strong knowledge of ISO standards and quality management systems.
• Demonstrated ability to apply lean manufacturing tools and methodologies (Flex-Flow, 5S & 6S, Industry 4.0 IoT, 8D, PPAP) to drive continuous improvement.
• Experience managing quality operations, including ISO certification maintenance, corrective/preventive actions, root cause analysis, and day-to-day quality department activities.
• Track record of driving process improvements to reduce cost of poor quality (scrap, rework, warranty), with preferred certifications (ASQ/Six Sigma) and experience with SAP, UKG, and Microsoft Suite.
• Effective leadership and communication skills, with the ability to collaborate across all levels of the organization, customers, and suppliers.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

About us

ABB’s NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable, energy-efficient, and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering.

Benefits

• Health, Life & Disability
  • Choice between two medical plan options: a PPO plan (Copay Plan) or a High Deductible Health Plan (with a Health Savings Account).
  • Choice between two dental plan options: Core and Core Plus.
  • Vision benefit.
  • Company-paid life insurance (2X base pay).
  • Company-paid AD&D (1X base pay).
  • Voluntary life and AD&D—100% employee-paid up to maximums.
  • Short-term disability—up to 26 weeks—company-paid.
  • Long-term disability—60% of pay—company-paid, with the ability to “buy-up” to 66⅔% of pay.
  • Supplemental benefits—100% employee-paid (accident insurance, hospital indemnity, critical illness, pet insurance).
• Paid Parental Leave
• Employee Assistance Program with support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.
• Health Advocate support resources.
• Employee discount program.
• Retirement
  • 401k Savings Plan with company contributions.
  • Employee Stock Acquisition Plan (ESAP).
• Time off
  • 11 paid holidays.
  • Salaried exempt positions receive vacation under a permissive time-away policy.