Quality Manager
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together.
About the role
In this role, you will establish and maintain a quality culture in Electrification Installation Products, controlling quality with systems, tools, and teams to exceed customer expectations while ensuring sustainable operations. Reporting to the Plant General Manager and a key member of the plant leadership team, you will be accountable for driving product and process quality and operational improvements to ensure continued compliance with ISO9001:2015 quality management system standard and regulations within the plant. The work model for this role is onsite.
Responsibilities
- Maintain and continuously improve a Quality organization structure capable of supporting the strategic initiatives of the plant and lead the efforts to integrate quality needs into the development of short- and long-range strategic business plans.
- Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied. Includes the complaint management system and the corrective/preventive action process related to customer issues, and the coordination of customer visits and audits.
- Lead operations initiatives in the development, implementation, and improvement of the Quality Management Systems throughout the organization. Provide advanced quality planning support in the development and launch of new products, processes, and services.
- Lead the internal Quality System Audit program and manage the corrective action system in conjunction with the management review process.
- Analyze key organizational quality metrics and perform periodical reviews to evaluate results and establish action plans to close the gaps.
Requirements
- Bachelor’s degree in engineering is required, preferably Electrical, Mechanical, or Industrial related curriculum. Master’s degree is a plus.
- 5+ years of experience in Quality Engineering, preferably in a complex, made-to-order, high-volume manufacturing environment.
- At least 3 years of Quality team leadership experience with demonstrated capability to provide effective employee coaching, development, and performance management.
- Direct experience in obtaining and maintaining ISO 9001:2015 Standard Certification is highly desirable.
- Lean Six Sigma Green Belt certification. Black Belt is a plus.
- Strong ability to collaborate closely with peer members of the leadership team, including Engineering, Operations, Materials Management, and Finance, to drive continuous process improvement initiatives.
- ISO 9001 QMS Lead Auditor Certification; NQA-1 Lead Auditor Certification; IPC-A-610 and/or IPC-J-STD-001 Certification; ASQ CQE or CQM is preferred.
- Candidates must already have work authorization that would permit them to work for ABB in the US.
About us
ABB Installation Products Division (formerly Thomas & Betts) helps manage the connection, protection, and distribution of electrical power from source to socket. The Division’s products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses, and people around the world.
The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap® cable ties, T&B Liquidtight Systems® protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories, and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters—because the progress we make here creates real impact out there.
Benefits
For eligible US employees (excludes ABB E-mobility, Athens union, Puerto Rico):
- Health, Life & Disability
- Choice between two medical plan options: A PPO plan (Copay Plan) or a High Deductible Health Plan (with a Health Savings Account).
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company-paid life insurance (2X base pay).
- Company-paid AD&D (1X base pay).
- Voluntary life and AD&D—100% employee-paid up to maximums.
- Short-term disability—up to 26 weeks—company-paid.
- Long-term disability—60% of pay—company-paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits—100% employee-paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Paid Parental Leave.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
- Retirement
- 401k Savings Plan with company contributions.
- Employee Stock Acquisition Plan (ESAP).
- Time off
- 11 paid holidays.
- Salaried exempt positions receive vacation under a permissive time away policy.
Pay
While base salary is determined by the successful applicant’s qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.