Quality Manager

About the role

In this role, the Quality Manager will oversee and ensure the Company's products consistently meet quality standards, implement quality management systems (QMS), conduct audits, and lead the organization's continuous improvement initiatives. The Quality Manager is in a strategic and hands-on role that will work to foster a culture of continuous improvement throughout the company and ensure that quality objectives are aligned with corporate goals.

Responsibilities

• Develop and implement quality management systems (QMS), processes, and procedures across the company
• Monitor and evaluate the effectiveness of quality control measures and production processes
• Perform visual and mechanical inspection/audits of product and raw materials
• Adhere to established procedure, specification and/or drawings by using measuring equipment (i.e. caliper, micrometer, tape, height gage et al)
• Perform audit to company processes to ensure correct/accurate documentation and execution
• Work with production management to support the Return Material Authorization (RMA) process
• Investigate customer complaints and implement corrective actions to prevent recurrence
• Assist in the resolution of product related issue(s) by identifying the root cause
• Verify appropriate corrective action is determined and implemented to assure a high level of outgoing quality is maintained
• Perform investigation oversight and implement resolution(s) of technical or quality issue(s)
• Design and deliver training programs for staff on quality standards and best practices
• Work closely with manufacturing personnel to achieve continuous quality improvement practices
• Advise and train production teams on quality control impacts on final products
• Collaborate with engineering, manufacturing, and supply chain teams to promptly address quality issues
• Coordinate with suppliers to ensure materials and services meet quality requirements
• Maintain quality records and preparing reports on quality performance for senior management

Skills

• Knowledge of regulatory requirements and industry-specific quality standards
• Strong analytical and statistical skills for evaluating quality data and implementing process improvements
• Attention to detail and proficiency in quality inspection tools and software
• Must be able to read blueprints and part drawings
• Excellent leadership, communication, and team management abilities to guide cross-functional teams

Qualifications

• Bachelor's degree in quality management, Engineering, or a related field
• Professional certifications such as Certified Quality Manager (CQM) or equivalent is highly desired
• Quality report creation/writing experience is a must
• Experience creating quality documents and reports and quality manual documentation
• 5+ years' experience in manufacturing, engineering, quality or continuous improvement

Pay

$85,000 - $120,000 yearly salary