Quality Management Specialist/Client Rights Officer

Why Join Us?

**Meaningful Work** - Make a direct impact on the lives of youth and families.
**Professional Growth** - Access to ongoing training and skill development.
**Collaborative Environment** - Work alongside dedicated professionals in a supportive team.

Minimum Qualifications

• Independent Clinical License; i.e. LCSW, LPC, LMFT etc.
• Minimum 2+ years direct care experience in behavioral health, IDD services, healthcare, quality management, compliance, client rights, case management, or a related human services setting.
• Exceptional written and verbal communication skills.
• Demonstrated knowledge of behavioral health services, client rights, healthcare terminology, documentation standards, and regulatory or compliance requirements.
• Experience conducting medical/chart reviews, audits, compliance monitoring, or other quality assurance activities.
• Experience with Electronic Medical Records Systems and reviewing clinical documentation.
• Proficiency with Microsoft Excel, Word, PowerPoint, TEAMS.
• Must meet organizational standards regarding performance, conduct and quality of care.
• Must have valid Texas drivers license and maintain approved drivers status throughout employment.
• Able to travel routinely between agency service locations to conduct on-site observations, provide staff support and technical assistance, and monitor implementation of corrective actions and quality improvement activities.

Preferred Qualifications

• Experience with Texas Bureau of Vital Statistics.
• Experience with reading and understanding autopsy and toxicology reports.
• Experience with Client Rights and reporting requirement for right violations, neglect, and abuse.
• Experience conducting clinical audits.
• Experience in and/or demonstrated knowledge of community health programs, including, but not limited to, behavioral health, SUD, IDD, ECI, Crisis Programs and related programs.