Quality Management Specialist

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high-quality care to all.

About the role

Under general supervision, this role drives clinical excellence to achieve quality outcomes and objectives. Conducts medical record reviews and identifies areas for improvement and adherence to best practices. Facilitates Medical Peer Reviews, Ongoing Professional Practice Evaluations (OPPE), and for-cause Focused Professional Practice Evaluations (FPPE). Conducts quality data analysis, reviews, and reporting to maintain regulatory requirements and driving clinical outcomes on Pay for Performance Quality programs.

Requirements

• Bachelor’s degree in healthcare required.
• Graduate of an accredited RN program.
• Active RN license to practice in the State of Maryland required.
• Certifications in Healthcare Quality or related field is preferred.
• Minimum of two (2) years healthcare experience required.
• Experience with Maryland’s Quality based reimbursement programs preferred.
• Previous quality management, risk management, patient safety, or performance improvement experience preferred.
• Proficient with QI methodologies, applications and theory.
• Years of experience can substitute educational requirements if applicable.

Skills

• Strong clinical knowledge and experience in an acute care setting.
• Ability to develop and maintain relationships with a variety of Medical Staff leadership and members, team members, and departmental leaders.
• Strong verbal and written communication skills.
• Excellent interpersonal skills.
• Critical thinking and advanced computer skills (Excel, PowerPoint, Word).
• Knowledge of data collection and analysis.
• Ability to work with statistical concepts and analysis.
• Strong planning, organization and time management skills.
• Ability to structure and organize multiple projects at the same time.
• Ability to lead and facilitate clinical and multi-disciplinary teams.
• Ability to build credibility and trust within the organization.
• Strong teaming skills.
• Maintaining confidentiality is required.

Benefits

Review the 2025-2026 UMMS Benefits Guide.

Pay

Pay Range: $42.64/hr - $64/hr

Schedule

Full time, exempt, days, 8am-5pm