Quality Management Coordinator/Staff Education

About the role

The Quality Management Coordinator-RN coordinates the education, implementation, and integration of continuous quality improvement in accordance with state and federal regulations. The Quality Management Coordinator serves as a professional role model and champion in providing direction and guidance with quality improvement activities and the Baldrige Criteria for Performance Excellence.

Responsibilities

• Serve as the facilitator and a member of the Quality Council, to ensure that care delivery and provisions of services are monitored and evaluated through the Quality Council while maintaining, reviewing, and analyzing data.
• Confirm that Quality Council action plans are followed through and reported back to council.
• Ensure that consistent, appropriate and timely training is provided for all associates and act as a resource for staff in Quality tools and techniques.
• Participate in the annual strategic planning process, ensure the on-going monitoring of progress of action plans, and provide direction and assistance with improvement projects.
• Provide resources to departments and leaders on Quality improvement teams, P-D-C-A problem solving process and quality tools. In addition, facilitate routine reports to the Quality Council on team process and actions.
• Cookordinate and lead root cause analysis teams on adverse events.
• Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.

Qualifications

• Current licensure as an RN, which must be in good standing;
• Two (2) or more years of experience in health care;
• BLS Certification;
• Sound decision making capabilities;
• Outstanding customer service skills while relating to various internal and external customers in a collaborative environment;
• The ability to communicate effectively in both verbally and written formats;
• Knowledge of federal and state licensing systems is preferred.

Benefits

A robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits. For more information visit our website at www.benedictineliving.org.