Quality Management Analyst

Summary

In a High Reliability Organization, the QM Analyst, reporting to the Director of Quality, is responsible for maintaining and ensuring compliance with procedures and metrics that impact quality throughout the organization. This individual will demonstrate their expertise in quality management and performance improvement through the oversight and management of clinical outcome data management activities, including developing and implementing data management plans, coordinating, and performing data collection and analysis, and monitoring effectiveness through the use of data and internal auditing programs.

Responsibilities

• Maintains and updates definitions, benchmarks, goals, and parameters relevant to each project and provides education and assistance in the implementation of the data project.
• Analyzes for consistency, appropriateness, and adherence to the established definitions and parameters.
• Communicate effectively to different audiences.
• Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools.
• Knowledgeable on High-Reliability Principles and PDSA methodology.
• Advance the organization's commitment to health care quality through collaboration, learning opportunities and communication.
• Lead the integration of quality into the fabric of the organization through a coordinated infrastructure to achieve organizational objectives.
• Use performance and process improvement (PPI), project management and change management methods to support operational and clinical quality initiatives, improved performance and achieve organizational goals.
• Evaluate and improve health care processes and care transitions to advance the efficient, effective, and safe care of defined populations.
• Leverage the organization's analytic environment to help guide data-driven decision-making and inform quality improvement initiatives.
• Direct organization wide processes for evaluating, monitoring, and improving compliance with internal and external requirements.
• Prepare for, participate in, and follow up on regulatory, accreditation and certification surveys and activities.
• Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm.
• Direct activities that support compliance with organization wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement.
• Engage in the healthcare quality profession with a commitment to practicing ethically, enhancing one's competence, and advancing the field.

Job Requirements

• Associate degree in a related field of study required.
• Bachelor’s degree in a related field of study preferred.
• Three years of healthcare experience.
• One year of quality management experience preferred.
• CPHQ (Certified Professional in Healthcare Quality) preferred.
• Licensed Practical Nurse/Licensed Vocational Nurse preferred.