Quality & Learning Coordinator, Donor Ministries

About the role

Evaluate and shape written communication responses from Donor Ministries to deliver clear and consistent responses to ministry partners.

Support the Quality and Learning Team by assisting with administrative tasks, including auditing, and other projects as assigned.

Responsibilities

• Evaluate and edit written communications produced by Donor Ministries to ensure effective and excellent communication while meeting departmental deadlines.
• Create new and special response letters, emails, and resources as requested by DM leadership or team members.
• Audit and compile information for reports.
• Provide incoming phone coverage during times of increased activity.
• Maintain a thorough working knowledge of Samaritans Purse projects and materials.
• Handle changing job parameters, deadlines, and directions.

Requirements

• Bachelor's degree (B. A.) from four-year college or university in Marketing, Communications, and/or Creative writing.
• One (1) to two (2) years related experience and/or training.
• Thorough knowledge of writing, editing, proofreading, spelling, and grammar.
• Attention to detail and organizational skills.
• Ability to think critically and make decisions.
• Effective collaboration and communication skills.
• Initiative and follow-through with tasks.
• Knowledge of software systems including Adobe Acrobat, Microsoft Outlook, Word, Excel, SharePoint; proprietary systems (Innkeeper, SE Web, WebServices); job-specific software (PayConex, Jira); and multiple web browsers.
• Ability to assist others in developing writing skills.
• Ability to work both independently and as a team player.
• 12 credit hours of college-level Biblical Studies strongly preferred.

Qualifications & Experience

• Thorough knowledge of writing, editing, proofreading, spelling, and grammar.
• Attention to detail and organizational skills.
• Ability to think critically and make decisions.
• Effective collaboration and communication skills.
• Initiative and follow-through with tasks.
• Knowledge of software systems including Adobe Acrobat, Microsoft Outlook, Word, Excel, SharePoint; proprietary systems (Innkeeper, SE Web, WebServices); job-specific software (PayConex, Jira); and multiple web browsers.
• Ability to assist others in developing writing skills.
• Ability to work both independently and as a team player.
• 12 credit hours of college-level Biblical Studies strongly preferred.

Skills

• Writing and editing skills.
• Attention to detail.
• Collaboration and communication skills.
• Software proficiency (Adobe Acrobat, Microsoft Office, etc.).
• Assisting others in developing writing skills.

Benefits

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Pay

N/A

Schedule

N/A

Benefits

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days