Quality Lead

About the role

Join our team as the Quality Lead at our Rome, Georgia facility. In this hands-on leadership role, you will oversee Quality Technicians, drive process improvement, support customer complaint resolution, and ensure the highest product standards across all shifts. You will serve as a key quality advocate and partner across operations, maintenance, and continuous improvement teams, championing SQF compliance and fostering a culture of ownership and collaboration.

Responsibilities

• Leadership: Set the tone for quality excellence—lead by example. Foster open communication and team development across functions. Effectively prioritize tasks to meet safety, quality, and productivity goals.
• Quality Oversight: Supervise daily quality operations and provide direct support to Technicians. Conduct audits and manage disposition areas (Quality Hold, DMR, G aisle). Track KPIs, ensure timely reporting, and mitigate risks.
• Training & Systems: Lead Quality Technician training programs and operator education on procedures. Oversee customer return processes and maintain complaint records. Own the quality portion of the Trial Review process.
• SQF & Compliance: Support and maintain SQF, HACCP, and regulatory compliance. Coordinate vendor services (calibrations, pest control, etc.). Manage sanitation compliance across all shifts. Support SQF compliance through audits, HACCP plan management, testing, challenges, verifications, and validations. Maintain SQF compliance documentation. Act as main point of contact for calibrations, pest control, and other vendors. Direct and track sanitation and cleaning compliance for PPC and contracted employees.
• Projects & Investigations: Drive improvement initiatives using CAPA and RCA methodologies. Support investigations and act as the quality liaison for both internal and external stakeholders. Serve as the Quality Manager backup as needed.

Requirements

• 5+ years in a quality role (industrial setting).
• 2+ years of leadership experience.
• Strong knowledge of quality systems & audits.
• GFSI/SQF experience preferred.
• Ability to manage multiple priorities and projects in a fast-paced, lean manufacturing environment. Proficiency in quality management systems, including knowledge of quality processes, test development and improvement, and basic statistics.
• Ability to work flexible shifts as coverage and training.
• Ability to perform physical duties on the production floor.

Benefits

• Impactful leadership role.
• Supportive, collaborative culture.
• Real growth opportunities.

Pay

$24.00–$29/hour, depending on experience.

Schedule

Day shift with flexibility to support off-shift.