Quality Lead

About the role

The Quality Lead supports compliance with cGMP, company policies, procedures, and applicable regulatory requirements. This role oversees and supports quality activities including documentation, inspections, material and product review/release, deviations, CAPAs, change controls, audits, SOPs, and continuous improvement initiatives. The position helps maintain effective Quality Management Systems and a compliant, inspection-ready environment. This is an individual contributor role with room to grow into a people management role.

Reports To: Primary (direct manager): Site Head, QA (Chantilly); Secondary (on-site): Site Head, Distribution (Suffolk).

Internal Contacts: Quality Assurance, Operations, HR, Supply Chain/Warehouse, IT/Systems. External Contacts: Regulatory Inspectors and Auditors, Contract Manufacturers and packagers.

Responsibilities

• Manage the lifecycle of controlled GMP documents, including issuance, revision, version control, retention, and archival.
• Author, review, and maintain SOPs, protocols, reports, batch records, forms, and other quality documents for accuracy and compliance.
• Maintain QA databases, document repositories, and tracking systems in an accurate and inspection-ready state.
• Track and review controlled documents, logbooks, change requests, and required records for timely completion.
• Ensure compliance with cGMP, DEA, SOPs, quality standards, and applicable regulatory requirements.
• Manage and support Quality Management System (QMS), including deviations, CAPAs, change controls, complaints, investigations, and timely record closure.
• Coordinate and assess investigations, non-conformances, and customer complaints to identify root causes, evaluate quality and operational impact, and support appropriate corrective actions.
• Perform or support inspections, sampling, shipment review, and material disposition, as applicable.
• Support warehouse and distribution quality activities, including records and logbook reviews, environmental monitoring, material/component control, inventory-related quality activities, and issue resolution.
• Support audits, inspections, vendor qualifications, validation, Annual Product Quality Reviews (APQRs), and other quality/compliance programs.
• Identify and escalate quality or compliance risks, support continuous improvement, and maintain an inspection-ready environment.
• Support GMP and quality training, including assignments, tracking, and training records.
• Provide new hire training on DEA, GMPs, Safety, Pharmacovigilance, and other requirements.
• Reinforce employee understanding of SOPs, quality procedures, and compliance requirements.
• Partner with internal and external stakeholders to resolve quality issues and ensure timely completion of quality activities.
• Collaborate on investigations, change controls, validation, and other quality initiatives.
• Provide cross-functional guidance on quality systems, documentation, and regulatory requirements.
• Maintain knowledge of pharmaceutical serialization requirements, as applicable.
• Work weekends or off-hours as business needs require.
• Perform other duties as assigned.

Requirements

• Strong knowledge of cGMP/GxP, FDA, Title 21 of the Code of Federal Regulations and Compendia, Good Documentation Practices, and applicable pharmaceutical regulatory requirements.
• Knowledge of QMS processes, including deviations/investigations, CAPAs,