Quality Lead

About Us

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Responsibilities

• Manage an already established Quality Management System (QMS), provide well-written updates on a continual basis, and recommend improvements, and/or a new implementation when needed.
• Perform safety observations and prepare written reports of findings and recommendations for corrective or preventative measures, with the primary focus on quality tasks, yet not limited.
• Ensure maintenance of the programs within the Quality Management System (QMS) to ensure compliance with Product Food Safety (e.g., Prerequisite Programs, Master Cleaning, HACCP).
• Coordinate 3rd Party product testing for key customers and provide documentation of what is required to ensure compliance.
• Responsible for the administration of the Calibration Program, including updates to internal documentation, scheduling, and timely procurement of calibration services.
• Responsible for scheduling GMP audits, leading audits, documenting, and distributing final reports based on the results of the audits and in accordance with 3rd party programs (BRCGS, RBI, GFSI) and OPX 360.
• Drive activities in preparation for external regulatory audits (BRCGS, RBI, GFSI).
• Assist in the review and audit requirement improvement of process audits within assigned areas of responsibility.
• Own, plan, and conduct Trace Exercises involving multidisciplinary teams and document findings.
• Report to plant supervision any departure(s) from compliance related to plant-wide documentation.
• Manage the disposition of products and provide oversight of nonconforming product withdrawal, destruction, and/or rework.
• Conduct inventory control of internal quality hold product returns and communicate final disposition.
• Report any process errors, product failures, non-conformities, and deviations to supervisor(s) and/or Unit Manager(s) when requested; compile detailed reports.
• Manage customer complaints database, including calls to stores and closing complaints.
• Construct Quality Alerts and quality "Talking Points" with provided information and communicate to all involved parties.
• Train production teams and leaders on quality systems, lead/conduct new hire orientation related to quality topics, quality monthly review training, and any other needed training.
• Maintain Quality Associates Skill Matrix.

Requirements

• College degree is preferred, or equivalent combination of education and work experience.
• 5-10 years of experience in a quality function within a production environment.
• Food Service industry quality auditing is preferred.
• GMP acumen.
• Excellent writing skills for reports, business correspondence, procedures, and work instructions.
• Strong communication, presentation, and team-building skills.
• Proficiency in Microsoft Office, Statistical Software, and some programming experience.
• Knowledge of statistical methods and Process improvement techniques (SPC).
• Knowledge of manufacturing lab practices and test procedures.
• Ability to work a flexible schedule to support improvement efforts across shifts for brief periods during projects.

Pay

$21.85 to $32.78 an hour, paid weekly.

Schedule

Monday-Friday, 6:30am-3:00pm (E-Shift).

Benefits

• Comprehensive and competitive benefits including medical, dental, and vision insurance.
• Variety of well-being resources focused on mental, physical, and financial health.
• Community engagement through the Focused Giving Program, prioritizing sustainability initiatives or addressing food and hunger needs.
• Facility-level support for local community activities.
• Training and development opportunities, including skills development, advanced education programs, and company/industry training curricula.
• Tuition Reimbursement Program (Non-Union) for formal education support.
• Learning Management System to enhance employee skills at all levels.