Quality Lead

About the role

The Quality Lead coordinates all planning, execution, and recap functions involved in testing and injecting quality safeguards into the development and deployment of software applications. May lead other QA professionals or serve as the sole QA resource on a project. Responsible for fostering collaboration and cooperation with the broader project team to deliver a high-quality product.

Responsibilities

• Leads the QA team for a project and is accountable for all activities conducted to ensure quality.
• Oversees quality throughout all phases of the project, including requirement review, test script preparation, test execution, and recap.
• Identifies gaps and confusion in the user interface, workflow, or requirements and communicates risks related to technical debt, schedule slippage, or other concerns to the project team.
• Schedules QA resources and estimates the QA portion of project timelines and forecasts.
• Manages testing needs with Shared Services and oversees PLC checkpoints.
• Calculates and manages traceability and test coverage metrics.
• Affords assistance with test result triage and reports on overall application and project health.
• Intercedes with remediation efforts when appropriate to maintain quality standards.
• Creates a collaborative partnership with the Tech Lead, Project Manager, Business Analysts, and other project participants.
• Engages actively in grooming sessions, status meetings, and other project-related discussions.
• Manages human capital for the assigned effort, including mentoring and task delegation.
• Liaises with key stakeholders to ensure alignment on quality goals and deliverables.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice.

  Requirements

  • Bachelor's Degree in a related field such as computer science, information systems, or engineering or equivalent experience (preferred).
  • 3+ years of experience in software quality assurance, testing, or related roles (required).
  • Experience leading QA efforts in Agile environments (preferred).
  • Familiarity with project estimation, resource planning, and stakeholder communication (required).
  • ISTQB Advanced Level Test Manager or equivalent certification (preferred).
  • Agile, Scrum, or project management (e.g., PMI-ACP, CSM) certifications (preferred).

    Qualifications

    • Ability to lead QA efforts across the full software development lifecycle and ensure alignment with project goals.
    • Skilled in estimating QA effort, scheduling resources, and managing testing milestones.
    • Proficient in triaging test results and coordinating remediation efforts with development teams.
    • Strong communication and collaboration skills to work with cross-functional teams and key stakeholders.
    • Experienced in calculating and managing metrics to ensure thorough test coverage.
    • Ability to manage PLC checkpoints and Shared Services coordination.
    • Capable of managing human capital, delegating tasks, and mentoring junior QA staff.
    • Familiarity with test management and defect tracking tools such as JIRA, TestRail, Zephyr, and Azure DevOps.
    • Strong problem-solving skills to assess risks and identify quality gaps.
    • Comfortable navigating complex projects and adjusting to evolving requirements and priorities.
    • Coordinates testing and quality assurance activities to support successful software releases.
    • Applies structured methodologies to maintain and improve product quality across projects.
    • Understands how automated testing complements manual efforts and integrates into QA strategy.
    • Deep understanding of development phases and how QA fits into each stage.
    • Identifies opportunities to enhance QA practices and drive process efficiency.

      Skills

      • Ability to lead QA efforts across the full software development lifecycle and ensure alignment with project goals.
      • Skilled in estimating QA effort, scheduling resources, and managing testing milestones.
      • Proficient in triaging test results and coordinating remediation efforts with development teams.
      • Strong communication and collaboration skills to work with cross-functional teams and key stakeholders.
      • Experienced in calculating and managing metrics to ensure thorough test coverage.
      • Ability to manage PLC checkpoints and Shared Services coordination.
      • Capable of managing human capital, delegating tasks, and mentoring junior QA staff.
      • Familiarity with test management and defect tracking tools such as JIRA, TestRail, Zephyr, and Azure DevOps.
      • Strong problem-solving skills to assess risks and identify quality gaps.
      • Comfortable navigating complex projects and adjusting to evolving requirements and priorities.
      • Coordinates testing and quality assurance activities to support successful software releases.
      • Applies structured methodologies to maintain and improve product quality across projects.
      • Understands how automated testing complements manual efforts and integrates into QA strategy.
      • Deep understanding of development phases and how QA fits into each stage.
      • Identifies opportunities to enhance QA practices and drive process efficiency.

        Benefits

        This position is eligible to earn a base salary in the range of $69,000.00 - $105,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible.

        Pay

        This position is eligible to earn a base salary in the range of $69,000.00 - $105,000.00 annually.

        Schedule

        Flexible work arrangements may be available based on role requirements and business needs.