Quality Lead

Integres, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) established to provide high-quality, insightful, agile information technology-based solutions. Integrity is foundational to our work, as we develop solutions that respond to evolving organizational challenges using industry best practices and innovative techniques. We aim to build "a company with a soul," fostering a servant-leadership approach and a corporate family culture that values excellence, accountability, and work/life balance. Our employees are empowered to contribute to corporate goals by engaging with customers as true partners. We also encourage community and volunteer participation as part of our commitment to good corporate citizenship.

About the role

We are seeking an experienced Quality Lead to develop, implement, and manage a program-wide Quality Management System supporting a complex, multi-year portfolio of consulting, operational improvement, infrastructure, and stakeholder engagement initiatives. This role involves establishing quality standards, coordinating reviews, monitoring compliance, managing corrective actions, and ensuring all deliverables meet client expectations and organizational standards. The Quality Lead will work closely with project leadership and technical teams to drive a culture of continuous improvement, accountability, and delivery excellence.

Responsibilities

• Develop and maintain the Quality Management Plan.
• Establish quality standards, review procedures, and acceptance criteria.
• Coordinate quality reviews of deliverables, reports, and project artifacts.
• Monitor compliance with contract requirements, policies, and quality standards.
• Track quality findings, corrective actions, and continuous improvement initiatives.
• Conduct periodic audits of project controls, documentation, and deliverables.
• Support risk management and issue resolution activities.
• Prepare quality metrics, dashboards, and performance reports for leadership.
• Promote best practices and lessons learned across project teams.

Requirements

• Bachelor’s degree in Business, Quality Management, Engineering, Project Management, Public Administration, or a related field.
• 7+ years of experience in quality management, quality assurance, program oversight, or compliance.
• Experience supporting large, complex, multi-stakeholder programs.
• Experience developing and implementing quality management frameworks.
• Experience conducting reviews, audits, and corrective action processes.
• Experience in consulting, government, education, infrastructure, or professional services environments preferred.

Skills

Preferred certifications:

• Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• Certified Quality Auditor (CQA)
• Lean Six Sigma Green Belt or higher
• PMP

Benefits

• Healthcare and Insurance: medical, dental, vision, short- and long-term disability protection, basic life, and AD&D insurance
• 401(k) Savings Plan
• Accrued Paid Time Off (PTO)
• Employee Recognition and Rewards
• Employee Referral Bonuses