Quality Lead

Position Responsibilities

• Maintain audit systems and information management.
• Review protocols, qualification, and validation procedures.
• Drive consistency of criterion and auditing best practices across the organization.
• Investigate and report findings on manufactured products that do not meet quality specifications.
• Audit product and process and report per documented standards and engineered drawings.
• Ensure technicians / auditors are at the assigned stations with proper tooling for the job and ready to start on time.
• Support with the identification and development of required procedures and processes related to the QMS (Quality Management System).
• Inspect work areas and ensure they meet 5S standards.
• Perform independent audits of product and process to further strengthen Quality Assurance.
• Assist production personnel in 5 Whys and corrective actions.
• Support UL, ETL and other third-party audits and inspections.
• Make decisions on severity of product defects and process Nonconformity Management Records and Reports (NCMR).
• Perform QC Lab Testing and any other testing as required.
• Avoid delays in the completion of required reports and documents.
• Aid in calibration efforts and equipment maintenance.
• Aid in training of new auditors or new processes or change of a process.
• Support continuous improvement projects.
• Review engineering documents and provide input as requested.
• Support management audits and prepare audit reports.
• Perform additional projects/duties to support ongoing business needs.

Knowledge & Skills

• Intermediate working knowledge of Microsoft Office – Outlook, Excel, Word and PowerPoint.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to work with teams and build relationships.
• Ability to focus and high level of attention to detail and accuracy and effective problem solving skills.
• Familiar with use and understanding of basic measurement tools such as Calipers, Micrometer and use of power tools and hand tools.
• Effective organizational and time management skills.
• Ability to be independent and self-disciplined, allowing for timely audit report submission and follow up.
• Ability to understand and prepare basic statistical information.
• Ability to input data in to computer systems or databases.
• Ability to interpret and follow work policies and procedures including safe work practices.
• Good judgement, strong work ethics and integrity on the job.

Experience

2 years of experience as a QA auditor, inspector, technician, or equivalent preferred.

Education/Certification

High school diploma or GED equivalent. College degree, vocational / technical training, and/or other certifications are a plus but not required.

People Management

No

Physical Requirements / Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations. Some lifting (up to 20 lbs.). Long hours on a computer keyboard. Prolonged periods of standing and/or walking. Must be able to walk 3 to 5 miles a day. Standing, walking, bending, stooping, etc. to move, view and transfer product.