Quality Inspector

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies. We specialize in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. Headquartered in Commerce, California, we have operations across the Americas, EMEA, and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with over 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

About the Role

We are seeking a Quality Inspector to join our team. The Quality Inspector will be responsible for conducting dimensional inspections per design records and documented AQL levels, as well as conducting visual inspections for obvious defects. They will also communicate with suppliers as needed and review and disposition all certification documentation to meet traceability requirements per drawing, AS standards, and company quality standards.

Responsibilities

• Collaborate with vendors and the sales department regarding customer claims via email.
• Investigate customer claims related to non-conforming products, invoice discrepancies, and shipment errors.
• Process credits and rebill invoices in EPDS.
• Manage orders and associated paperwork in EPDS for shipments.
• Disposition resale and value-added products in EPDS.
• Process returns to vendor (RTV) for resale and value-added products.
• Handle rework for returned value-added and resale products.
• Process incoming resale and value-added parts for stock or scrap.
• Return conforming products to stock or customers.
• Remove non-conforming products from stock and prepare orders.
• Log and maintain records of non-conforming products held in the Returns Department.
• Process incoming products returned without prior approval.
• Investigate undeliverable products returned by UPS/FedEx/DHL

Qualifications & Skills

• Requires High School diploma or equivalent
• 0-2 years of related work experience or on the job training
• Strong leadership and problem-solving skills, with the ability to multitask in a fast-paced environment
• Experience in QA inspection methods and procedures
• Strong analytical, organizational, and troubleshooting skills
• Experience in the usage of calipers, ring/pin gages, comparator
• Proficient PC skills and use of Microsoft Office products (Outlook, Excel)
• Embody the FDH Core Values

Special Requirements

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• ITAR requirement120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.