Quality Improvement Specialist - Quality Outcomes - Full Time

About the role

The Quality Improvement Specialist (QIS) supports the administration of The Guthrie Clinic’s Quality Programs, supporting its quality of care improvements and patient safety activities, the QIS serves as a facilitator, advisor and advocate to patients, providers, and the community. In supporting TGC’s quality of care improvement activities, the position provides support through the coordination of collection, compilation, and aggregation of data.

Responsibilities

• Maintain understanding of current best practice associated with improvements of quality and patient safety systems/processes.
• Facilitate and lead change initiatives and remain consistent/within scope of job function and duties.
• Routinely evaluates indicators and reports to appropriate stakeholders to ensure continuous improvement.
• Perform observational audits and medical record analysis as needed as part of the quality audit function.
• Use verbal and written communication skills to establish and maintain effective relationships, facilitate multi‐disciplinary teams, and produce written and/or verbal reports.
• Maintain thorough understanding of the requirements associated with regulatory, quality reporting, and national quality standards/strategies.
• Apply knowledge in quality improvement methodology to identify, lead, and consult with others for improvement projects and ongoing initiatives.
• Actively involve other departments to lead, develop, and implement quality improvement projects that support quality initiatives and quality concerns.
• Assist in the coordination and facilitation of Quality Committees that drive quality improvement under the Governance structure.

Requirements

• A Bachelors’ Degree in Project Management, Process/Performance Improvement, Health Implementation, Data Analytics, Systems Science, or the like.
• Healthcare experience preferred
• Master’s degree preferred
• Certified Professional in Healthcare Quality (CPHQ) preferred; the CPHQ must be obtained within 3 years of employment.
• Demonstrated Project Management, Analytical, Customer Service, Computer, Audit Function, Organization, Communication and Data Analysis skills
• A minimum of 5 years’ experience in project management, quality, process/performance improvement or in a healthcare setting preferred.
• Demonstrated execution of quality improvement projects specifically relevant to improvements that addressed quality of care concerns.
• Knowledge of applicable healthcare quality, patient safety, lean/six sigma, project management, information systems, change management or statistical methods preferred.

Skills

• Project Management
• Analytical
• Customer Service
• Computer
• Audit Function
• Organization
• Communication
• Data Analysis

Pay

The pay for this position ranges from $38.38-$59.91 per hour.