Performance Improvement Specialist |Quality Management| Day| Full Time

Responsibilities

• Lead strategic performance improvement initiatives that may span multiple services and/or departments.
• Assists in the development of training curricula and materials for Lean Six Sigma training programs offered by UF Health Jacksonville and delivers training and presentations on Lean Six Sigma methodology and related techniques to a variety of audiences from all levels and functional areas of the organization.

Qualifications

• Required Education: Bachelor's degree. Specific coursework: Industrial Engineering, Industrial Management, Business Management, Health Care Administration, or other healthcare related program of study.
• PREFERRED Education: Clinical disciplines (i.e. Nursing, Pharmacy, Physical Therapy, etc.).
• Necessary Skills:
  • Demonstrates ability to navigate a complex organization to effect change through informal authority to make important decisions and elicit support from key stakeholders.
  • Demonstrates strong leadership skills, especially in leading and motivating multidisciplinary cross-functional teams effectively, both in terms of leading change and in achieving results.
  • Ability to structure, format, and lead small and large group working sessions, including handling complex and difficult discussions while allowing for multidisciplinary input.
  • Ability to respond in the moment to team dynamics.
  • Meeting management skills, including: Preparation and distribution of agendas, preparation of meeting materials, tracking and follow-up of action items within established timeframes, and coordination of meeting logistics (meeting rooms, dial-in, etc.).
  • Clear and effective communication with the team(s).
• Required Licensure/Certifications: Certified Professional in Healthcare Quality (CPHQ) required within three (3) years of date of hire/transfer.
• At time of hire, must have a valid state issued driver's license (Florida or Georgia preferred) from the state in which you currently reside with a clean record or traffic violations not exceeding maximum points as provided in hospital policy. If driver's license at the time of hire is not a Florida or Georgia Driver's License, for continued employment must obtain a Valid Florida or Georgia Driver's License within 90 days of date of hire/transfer and must maintain the driver's license with a clean record or traffic violations not exceeding maximum points as provided in hospital policy.
• Preferred Licensure/Certifications: Lean/Six Sigma Certification preferred.

Skills

• Expert user of MS Project, Teams, Excel, Word, PowerPoint, and Outlook.
• Strong analytical and presentation skills.
• Expert ability to communicate performance improvement priorities and results using narrative and visual tools (i.e. graphs, dashboards, scorecards) appropriate to the audience.

Benefits

(No specific benefits mentioned)

Pay

(No specific pay mentioned)

Schedule

(No specific schedule mentioned)