Quality Improvement Specialist

Based in Vermont, we are one of the largest non-profit home health and hospice care agencies that delivers a wide range of advanced medical care with compassion, dependability, and expertise to people of all ages. Our mission is to provide the best care for every person and to put a little more heart and soul into healthcare along the way. We strive to give customized care to individuals with chronic diseases and conditions as well as those who need short-term care. For our services, we have been recognized as one of the nation's top 100 performing home health agencies by HomeCare Elite.

About the role

This position is responsible for the review of clinical staff documentation and providing guidance in accordance with state and federal regulations. The Quality Improvement (QI) Specialist analyzes, tracks, and trends quality metrics, identifies opportunities for performance improvement, and supports new trainings and education agency-wide.

Responsibilities

• Reviews patient records at defined time-points for compliance and accuracy; works with clinicians to ensure records are updated, completed, locked in a timely manner, and submitted per CMS regulations.
• Analyzes data, identifies trends, recommends, develops, and assists with the implementation of Performance Improvement Projects (PIP). Prepares written plans and reports for the PIP as appropriate or upon request.
• Proactively confers and collaborates with managers, supervisors, and other agency personnel on identified areas of opportunity related to documentation, processes, regulations, and compliance.
• Organizes and maintains resource materials and various records related to assigned functions. Prepares written plans and reports as needed or upon request.
• Actively researches and stays up-to-date on changes in regulatory requirements, including OASIS, Coding, QAPI, and COPs from state and federal levels. Assists with coordination and participates in presenting information for OASIS trainings, clinical staff meetings, and other meetings as requested.
• Assures technical competency of clinical staff by assessing individual learning needs, coordinating learning opportunities in collaboration with educators and clinical managers, and evaluating the effect of training and education on practice.
• Assists with Hospice and Homecare Additional Development Requests (ADRs) in accordance with state and federal regulations.
• Serves field clinicians as directed.

Requirements

• Graduation from an accredited school of nursing or therapy (physical, occupational, speech/language) required.
• Three to five years of home health/hospice experience preferred. Prior QI experience preferred.
• Ability to obtain valid Vermont State licensure by date of employment required.
• Valid state driver’s license required.
• Ability to successfully pass motor vehicle record check, child abuse, criminal record check, and adult abuse check required.
• OASIS certification required.

Benefits

• Competitive wage with up to a $4,000 sign-on bonus.
• Health, dental, and vision insurance.
• Life insurance, short- and long-term disability.
• 401(k) plan with employer match.
• Flexible schedule.
• Continuing education tuition assistance and CEU work courses.