Quality Improvement Analyst IBDC (Full Time, Days)

Responsibilities

• Primary contact for quality-related data for hospital leadership.
• Responsible for maintaining outcome measurements including statistical analysis.
• Creates reports from several organizational databases and collaborates with other departments of the organization in obtaining and providing data for reports and graphical displays.
• Assists in strategic goal development and monitoring for Quality Pillar, Clinical Excellence Index and national award submissions.
• Supports hospital’s leaders to identify the need for & develops action plans through Clinical Excellence Index data, Nat’l Collaborative and department report cards.
• Uses statistical expertise to research and identify benchmarks for key quality indicators.
• Develops reports and conducts statistical analyses using a variety of internal and external data sources.
• Utilizes various performance improvement tools such as flow charts, Pareto & other visual graphing models to communicate data values & trends.
• Presents and communicates data analysis and performance improvement recommendations and strategies to project teams, leadership and task forces.
• Maintains a current database management system on multiple repositories using a variety of internal and external data resources to assure archive, security, and retrieval.
• Prioritizes and ensures accuracy of information contained in reports/presentations.
• Provides support documentation for reports and databases created.

Requirements

• Bachelor’s degree in Business Administration, Statistics, and/or Computer Science required.
• A minimum of three years of sophisticated computer usage and statistical analysis experience.
• Advanced use of Microsoft Office Suite (Word, Outlook, SharePoint, Excel, PowerPoint, Access and Visio).
• Complex graphing and charting (i.e. Control charts, run charts, etc.) and understanding of statistical techniques, processes and methodologies.

Skills

• Experience in a healthcare environment is preferred.
• Strong problem solving, critical thinking and conflict resolution skills.
• Ability to manage multiple priorities, collaborate in a team environment and time management skills.
• Utilizes logical and scientific thinking to interpret technical data and solve a broad range of operations.
• Interprets data, identifies gaps, opportunities, recommends and develops action plans to improve business results.
• Ability to collaborate and work effectively in cross-functional teams and present ideas/recommendations to others.
• Maintains confidentiality of protected health information and other sensitive information.
• Reacts effectively to unplanned circumstances, demands and challenges facing the hospital and in the particular assigned area of responsibility.
• Strong written and verbal communication skills.
• Able to present information to small and large teams.
• Works effectively in a collaborative environment and follows the direction of the Registered Nurse and/or Nursing Leader.
• Applies the principles of evidenced-based practice, analytical thinking and service excellence in practice.