Jobs · Oregon

Quality Improvement Advisor

Telligen · Oregon, United States · 3 wk ago
HybridFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of role: "As a Quality Improvement Advisor, you will serve as the primary liaison and coach..." That's about the role. Then "What You'll Do:" list of responsibilities. Then "Required Skills and Experience:" list. Then "Preferred Skills and Experience:" list. Then "Who We Are:" description. Then maybe "Ownership", "Community", "Ingenuity", "Integrity" are part of Who We Are but could be separate sections? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content accordingly. We have: About the role (intro). Responsibilities (What You'll Do). Requirements (Required Skills and Experience). Qualifications (maybe Preferred Skills and Experience). Skills? Could combine but we have separate sections for Required and Preferred. Could treat Required as Requirements, Preferred as Qualifications. Skills maybe not separate. We also have "Who We Are" description about company; could be a section like "About the Company" but not in list. The instruction says use those example headings but not limited? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Probably we should stick to those headings where applicable. So we can have About the role, Responsibilities, Requirements, Qualifications. Possibly Skills if we want to separate but we already have Requirements and Qualifications covering skills. Could omit Skills. We must not include Pay, Schedule, Benefits unless present. Not present. We must not repeat job title as heading. Not include Job ID etc. We must remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, cookie/navigation/legal, duplicated lines. Also remove "Thank you for your interest in Telligen! Follow us on Twitter..." etc. Also remove "While we use artificial intelligence tools..." etc. Also remove "Telligen and our affiliates are Equal Opportunity Employers..." etc. Also remove "Reasonable accommodations..." etc. Also remove "We may use artificial intelligence (AI) tools..." etc. Also remove "If you would like more information..." etc. We must preserve all substantive information: role description, responsibilities list, required skills/experience list, preferred skills/experience list, who we are description (mission, values). Also note location eligibility: candidates must live in Idaho or Oregon to be eligible; internal candidates in other states considered. Also note EUA ID requirement. Also note that Telligen will not provide sponsorship. Also note about equal opportunity? That's EEO boilerplate; we should remove. But the location eligibility and EUA ID are substantive. We need to keep the location requirement and EUA ID requirement. Also note "If you do not currently hold an active EUA ID, you must complete the required training and obtain the EUA ID. Failure to obtain the EUA ID within this timeframe may result in the termination of employment". Keep that. Also note "Preferred Skills and Experience:" list. Also note "Who We Are:" description includes mission, values, ownership, community, ingenuity, integrity. Keep that. We must not include "Are you Ready?" etc? That's part of Who We Are? Actually after Who We Are: there is "Are you Ready? We’re on a mission to transform lives and economies by improving health." That's substantive? Could be considered part of Who We Are/mission. Keep it. Also "Ownership: As a 100% employee-owned company..." etc. Keep. Also "Community: We show up - for our clients, our communities and each other." Keep. Also "Ingenuity: We value bold ideas and calculated risks." Keep. Also "Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence." Keep. Also "Thank you for your interest in Telligen! Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed." That's promotional/social media; could be considered boilerplate? It's not EEO but it's a call to follow social media; maybe considered navigation? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Social media follow is not explicitly listed but could be considered navigation? Safer to remove it as it's not substantive job info. Also "While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team..." that's about hiring process; could be considered application instructions? It's about screening; maybe remove as it's not substantive job details. Also "Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants." That's EEO; remove. Also "Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time." That's about sponsorship; could be considered substantive? It's a condition of employment; maybe keep? It's not EEO; it's a requirement. Might be considered substantive. However it's similar to "If you will require sponsorship..." It's a condition. I'd keep it as part of Requirements? Could be a separate note. But the instruction says remove application instructions; this is not exactly application instruction but a condition. I'd keep it. Also "We will not accept 3rd party solicitations from outside staffing firms." That's also a condition; keep? Might be considered boilerplate but it's a policy. I'd keep. Also "Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to ..." That's EEO; remove. Also "Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations..." That's EEO/accommodations; remove. Also "If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to careers@telligen.com" That's application instruction; remove. Also "We may use artificial intelligence (AI) tools to support parts of the hiring process..." That's about hiring process; remove. Also "If you would like more information about how your data is processed, please contact us." Remove. Now we need to format. We'll produce:

About the role

As a Quality Improvement Advisor, you will serve as the primary liaison and coach for nursing homes, hospitals, and outpatient practices, focusing on identifying areas for improving patient care, safety, and outcomes, implementing improvement activities and achieving healthcare goals. While this is a remote position, candidates must live in Idaho or Oregon to be eligible for this position. However, Telligen will consider internal candidates in other states. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms. If you do not currently hold an active EUA ID, you must complete the required training and obtain the EUA ID. Failure to obtain the EUA ID within this timeframe may result in the termination of employment.

Responsibilities

  • Collaborate with nursing homes, hospitals, and outpatient practices to identify the need for and drive measurable improvements in patient outcomes
  • Partner with local, state, and national organizations to connect providers and patients to relevant initiatives and learning opportunities
  • Analyze regional, state- and provider-level quality data, facilitate learning collaboratives, and provide technical assistance to nursing homes, hospitals, and outpatient practices as they implement evidence-based practices
  • Bring knowledge of all three setting types and broader healthcare systems, experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives

Requirements

  • Bachelor’s degree in public administration, public policy, public health, or a related field, required or equivalent experience (i.e. 10 years healthcare experience, associate’s degree with 5+ years’ experience, etc.)
  • Healthcare quality improvement experience required
  • In-depth knowledge of the principles of quality improvement practices and methodologies used in healthcare settings
  • Strong interpersonal and communication skills, with the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals
  • Familiarity with state and federal regulations impacting healthcare facilities, including CMS quality measures, survey and accreditation standards
  • Ability to coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject matter expertise or setting-specific areas

Qualifications

  • Nursing home/long term care/hospital and/or outpatient practice setting experience
  • Behavioral health experience
  • Master’s degree in public health, quality improvement science, health informatics, or related field
  • Licensed RN, LPN, MSW, or CPHQ
  • Proven experience working with multidisciplinary teams, including physicians and nurses, pharmacists, and administrators
  • Proven ability to manage project timelines, meet deadlines, and produce detailed written reports
  • Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences

About the Company

maybe not allowed but we can use About the role? Already used. Could use "Who We Are" as a heading but not in list. However instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but suggests those examples. Safer to stick to those. We have About the role, Responsibilities, Requirements, Qualifications. The company description could be placed under About the role? But that would mix. Perhaps we can add a section "About the Company" but risk being considered not following instruction. However the instruction says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". The e.g. implies those are examples, not exclusive. So we can add other headings like "Who We Are". I think it's okay. Thus add:

Who We Are

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans. Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions. Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Are you Ready? We’re on a mission to transform lives and economies by improving health.

Ownership

maybe not needed; we can keep as

with bold? But we should not create extra headings beyond h3? The instruction only mentions h3 for section headings; we can still use p for prose. So we can embed ownership, community, ingenuity, integrity as paragraphs. Thus:

Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.

Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.

Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.

Integrity: We foster a

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