Quality Improvement Advisor

About the role

As a Quality Improvement Advisor, you will serve as the primary liaison and coach for healthcare facilities within your state, focusing on identifying areas for improving patient care and outcomes, implementing improvement activities and achieving healthcare goals. This is a remote position but you must live in Iowa, Kansas, Missouri, Nebraska, or Colorado to be eligible for this position; internal candidates in other states may be considered.

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans. Over our 50-year history, health care has evolved - and so have we. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions. Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Responsibilities

• Collaborate with nursing homes to identify the need for and drive measurable improvements in patient outcomes
• Partner with local, state, and national organizations to connect providers and patients to relevant initiatives and learning opportunities
• Analyze regional, state- and provider-level quality data, facilitate learning collaboratives, and provide technical assistance to nursing homes as they implement evidence-based practices
• Bring knowledge of nursing homes and broader healthcare systems, experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives

Requirements

Bachelor’s degree in public administration, public policy, public health, or a related field, required or equivalent experience (i.e. 10 years healthcare experience, associate’s degree with 5+ years’ experience, etc.). Healthcare quality improvement experience required.

Qualifications

• In-depth knowledge of the principles of quality improvement practices and methodologies used in nursing home settings
• Strong interpersonal and communication skills, with the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals
• Familiarity with state and federal regulations impacting nursing homes, including CMS quality measures, value-based payment models, and accreditation standards
• Ability to coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject matter expertise or setting-specific areas
• Active Enterprise User Administration (EUA) ID: As a CMS Contractor employee requiring routine access to a CMS federally controlled information system, this position requires establishing an Identity and Credentialing Tool (ICT) account and obtaining a EUA ID. If you do not currently hold an active EUA ID, you must complete the required training and obtain the EUA ID within 60 days of your start date.

Skills

• Preferred: Nursing home / long term care setting experience
• Preferred: Master’s degree in public health, quality improvement science, health informatics, or related field
• Preferred: Licensed RN, LPN, MSW, or CPHQ
• Preferred: Proven experience working with multidisciplinary teams, including physicians and nurses, pharmacists, and administrators
• Preferred: Proven ability to manage project timelines, meet deadlines, and produce detailed written reports
• Preferred: Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences