Quality & Food Safety Supervisor
ofi North America (Olam Food Ingredients) · Lenoir City, TN · 3 wk ago
ManagementFull-time
Position Summary
We are seeking a Quality & Food Safety Supervisor to oversee quality technicians, production team, and custodial members. Key responsibilities include compliance audits, safety training, and investigating customer complaints.
Position Responsibilities
- Interface quality, sanitation, and custodial personnel and ensure proper staffing.
- Analyze test results for precision and accuracy.
- Ensure processes comply with Corporate Quality policies and procedures.
- Develop and implement policies and procedures to comply with Food Safety Modernization Act and SQF regulations.
- Provide technical assistance and training for QA techs, sanitation, and custodial members.
- Monitor and verify the Food Safety Plan's Critical Control Points and Control Points.
- Affiliate with updating Food Safety Plan and quality procedures.
- Collaborate with operations personnel on quality and safety issues and develop best practices.
- Supervise operational control systems policy and procedures and ensure adherence.
- Perform correction actions as needed.
- Support product traceability and mock recall coordination.
- Generate and distribute product safety and quality reports.
- Lead annual SQF and customer audits.
- Perform floor-related quality tasks as required.
- Investigate process deviations and perform root cause analysis to identify/resolve issues and perform corrective action as needed.
- Investigate customer complaints and perform root cause analysis to identify/resolve issues and perform corrective action as needed.
- Maintain supply inventory and order for QA department.
- Perform other duties as assigned.
Position Requirements
- High School Diploma is required. Bachelor’s degree in microbiology, Food Science, Chemistry, or related field is preferred.
- Four (4) years’ experience in Food Industry with two (2) year supervisory or lead experience is required.
- Willingness to work alternate shifts is required.
- Knowledge of laboratory activities to include microbiological testing not limited to Statistical Process Control, Coliforms/E.coli, Salmonella, Listeria, Yeast and Mold, and analytical testing to include moisture, color is preferred.
- Thorough knowledge of good sanitation practices and good manufacturing practices is required.
- A team player with well-developed “people interaction” skill set.
- High level of competency with manufacturing, inventory, and traceability systems with advanced skills in PC use including spreadsheets and database experience is required.
- Food Safety Modernization Act- Preventive Controls Qualified Individual training course certified is preferred.
- Hazard Analysis and Critical Control Point certification is preferred.
- In depth knowledge of SQF gap analysis and/or certification is preferred.
- Bilingual, English and Spanish, is preferred.