Quality Engineering Supervisor

Key Responsibilities

• Lead, coach, and develop a team of Quality Engineers and technical staff.
• Plan, organize, and direct daily work activities to support production, customer, and quality objectives.
• Identify skill gaps and actively promote training, mentoring, and professional development opportunities.
• Foster a culture of positive relations, safe working environment, accountability, data-driven decision making, and continuous improvement.
• Communicate work goals and motivate workers to achieve these goals.
• Apply advanced quality engineering tools and methodologies to investigate and resolve complex quality and process issues.
• Lead and oversee Corrective Action Request (CAR) execution, ensuring effective containment, root cause analysis, corrective, and preventive actions.
• Utilize SPC, capability studies, Six Sigma, and other statistical methods to improve and sustain product quality.
• Evaluate technical progress of quality initiatives to ensure sound application of engineering principles and scientific rigor.
• Manage quality-related research, development, and technical programs that drive improved product performance, increased throughput, and cost reduction.
• Ensure projects progress according to defined timelines, budgets, and objectives.
• Provide clear technical and administrative direction for departmental initiatives and cross-functional projects.
• Partner closely with Operations, Engineering, Manufacturing, Supply Chain, and other internal teams to resolve quality issues and drive systemic improvements.
• Support customer visits, audits, and on-site investigations as needed.
• Maintain a strong, routine presence on the manufacturing floor to understand processes, support engineers and operators, and respond quickly to quality and customer issues.
• Prioritize activities effectively in a fast-paced, dynamic manufacturing environment.
• Travel up to 50% to customer sites as required to support issue resolution, investigations, and relationship management.

Qualifications

• Required: Bachelor’s degree in Engineering or related STEM discipline.
• Minimum 5 years of experience in quality engineering, manufacturing engineering, or a related technical function.
• Demonstrated experience applying engineering principles to improve and maintain product quality standards.
• Strong working knowledge of: Statistical Process Control (SPC), Capability Studies, Root Cause Analysis and Corrective Action, Six Sigma methodologies.
• Proven ability to prioritize and lead multiple initiatives simultaneously.
• Preferred: Master’s degree in Engineering or related discipline.
• Six Sigma Green Belt certification (Black Belt preferred).
• Prior experience leading or supervising engineers or technical teams.
• Customer-facing experience in a manufacturing environment.

Benefits

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long-term disability insurance
• Up to 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 10-11 paid holidays
• 3 floating holidays per year