Quality Engineer - Technical Composite Solutions - $85k-$105k

About the role

Establish and maintain strong customer relations and ensure customer satisfaction. Have a thorough understanding of customer expectations and coordinate the internal effort to meet those expectations.

Responsibilities

• Responsible for customer interfacing on quality issues for assigned responsibilities.
• Responsible for supplier interfacing on quality issues for assigned responsibilities.
• Maintain control plans, PFMEA’s, inspection and gage instructions and other assigned quality plan documentation.
• Lead problem solving activities for internal/external concerns relating to assigned responsibilities.
• Coordinates activities of Quality Technicians as needed.
• Maintain Advanced Quality Planning (APQP) documentation for assigned programs.
• Establish data collection systems for process, product and customer feedback.
• Supplier quality coordination of parts supplied to assigned product units.
• Initiate actions to prevent the occurrence of any nonconformance relating to product, process and quality systems.
• Train / mentor Quality Technicians as needed.
• Identify and record any problems relating to the product, process, or quality systems.
• Control further processing and delivery of nonconforming product until the deficiency is corrected.
• Organize retrieval of supplier PPAP information.
• Organize follow up activities to customer PPAP submissions.
• Report weekly to management regarding timelines.
• During slow periods, perform internal and/or external audits on the basis of ISO 9001:2015/IATF 16949 requirements to maintain compliance.
• Other duties as assigned.

Requirements

• Minimum for (4) year degree or ASQ Certified Quality Engineer Certification, or equivalent combination of education and experience.
• At least three (3) years of experience in a manufacturing environment required, including at least 1 year of quality engineering experience; medical device manufacturing experience a plus.
• Minimum of one (1) year experience in supplier and customer-related quality engineering role required.
• Experience in APQP on new products in automotive industry a plus.
• Must have strong communication skills, both orally and in writing, to interface with customers, suppliers, and all levels of personnel in one organization. Capable of working in an international environment.
• Maintain professional competence, knowledge, and skill necessary to provide guidance and serve as an internal expert on quality systems, philosophy, techniques, and methodologies.
• Experience with Quality Management Systems strongly preferred.
• High level of computer skills, knowledge of Microsoft Office applications, including Word/Excel.
• Must be detail-oriented.
• Strong organizational skills with ability to manage several tasks and/or projects simultaneously.
• Thorough understanding of ISO 9001 and auditing process.
• Knowledge of ISO 13485 and auditing process a plus.
• Internal Process Auditor experience a bonus but not required.
• Certified Auditor or willingness to become a Certified Auditor a plus.
• Must be available for approximately 10-20% travel including international if necessary.

About Us

Shawmut Corporation pioneers in textile innovation, delivering high-performance materials for Automotive, Health & Safety, Defense, and Custom Laminating Solutions. Proudly operating since 1916, we now operate globally with thirteen locations across three continents. Our team excels in engineering and analytics, fostering a collaborative environment to meet industry demands. Committed to sustainability and employee well-being, we offer safe, healthy workplaces. Join us and be part of a dynamic, innovative company shaping the future of textiles. Ready to be part of a team that's making the world a more sustainable place? Apply now and let's embark on this exciting journey together!

Pay

Competitive wage structure reflective of current market trends.

Benefits

• Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed
• Health savings accounts (HSA) and flexible spending accounts (FSA)
• Company-paid basic life and AD&D insurance
• Short-term and long-term disability coverage
• Employee assistance and wellness programs
• 401