Quality Engineer - Site Call Management

Position Summary

This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports.

Key Accountabilities

• Investigate site call quality issues received from datacenter sites to determine whether complaints are valid.
• Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required.
• Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests.
• Compile Quality Alerts and issue within the company as needed.
• Compile monthly reports to summarize site call quality issues at data center sites.
• Use data analysis to identify improvement projects.
• Participate as a team member in problem solving exercises.
• Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns.
• Keep management abreast of progress, developments, and pending problems.

Basic Requirements

• Applicants must be authorized to work for any employer in the U.S. without sponsorship (visa sponsorship not available).
• Bachelor's degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment, or 7 years quality engineering experience with large industrial equipment.

Preferred Qualifications

• Good knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the production of internal combustion engines.
• Good knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing the effective manufacture of engines.
• Familiar with plant operations and equipment.
• Knowledge of Rolls-Royce Solutions components and products.
• Strong knowledge of internal combustion engine performance requirements.
• Working knowledge of gauge and test equipment.
• Strong knowledge of geometric tolerancing and related gauges.
• Self-starter possessing strong initiative and teamwork.

Pay

$73,120 – $118,820 annually (range based on state of residence for remote employees).

Location

Mankato, MN

Benefits

• Base pay and discretionary bonus plan
• Health, dental, vision, disability, life and accidental death & dismemberment insurance
• Flexible spending account and health savings account
• 401(k) retirement savings plan with company match
• Employee Assistance Program
• Paid Time Off and certain paid holidays
• Paid parental and family care leave
• Tuition reimbursement
• Long-term incentive plan

Eligibility for specific benefits may vary based on date of hire and employment type.

About the Business Unit

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under the mtu product and solution brand. Through digitalization and electrification, the unit develops drive and power generation solutions that are cleaner and smarter, addressing growing societal demands for energy and mobility. It delivers and services comprehensive, powerful, and reliable systems based on gas and diesel engines as well as electrified hybrid systems, serving customers in the marine and infrastructure sectors worldwide.

Posted: 30 Sept 2026 | Reference: #CLOENG