Quality Engineer/ Quality Systems

Responsibilities

• Provide technical liaison services between manufacturing and quality on all matters relating to quality systems, procedures, direction, processes, including Quality Assurance implementation and Maintenance.
• Responsible for activities related to the identification, tracking and resolving of all quality problems.
• Provide technical liaison and consultation services for Manufacturing, Engineering, Sales and Purchasing to assure effective communication, coordination and interaction.
• Evaluate and develop quality requirements and maintain world class technological advancements.
• Evaluate engineering designs to assure that the engineering direction is capable of assuring first time capability with superior part quality.
• Organize and direct interaction of all customer complaints.
• Skill and ability to navigate through customer portals.
• Review prints and specifications to ensure quality reliability requirements.
• Track engineering changes through the system (ECN).
• Review and evaluate Control Plans Failure Mode and Effect Analysis, acceptance sampling, etc. (DCP).
• Provide Manufacturing and/or Engineering with Metrology information.
• Provide Quality Assurance personnel with assistance and training to ensure acceptable quality performance.
• As required, train quality and manufacturing personnel on use of new and existing equipment.
• Provide capability studies and process potential studies (Cp, Cpk, Minitab).
• Provide a direct link with company management and coordinate for quality problem resolutions.
• Participate in all customer, external / internal quality audits.
• Review all safety and critical characteristics with engineering to reach mutual agreement on specifications.
• Keen interest in product knowledge; know what we make.
• Lead the inspectors and technicians with the quality supervisor in performing annual capability studies.
• Lead technical customer support and service for the assigned accounts.
• Lead customer problem solving efforts for the area assigned.
• Develop IATF cascading documents (process flow, FMEA, Control plans, check sheets, etc.) (DCP).
• Support quality hold area, disposition non-conforming material.
• Follow-up with customers on product trials and corrective actions.
• Use SPC – Statistical Process Control to communicate and monitor dimensional variation.
• Lead prototype efforts in area to assure customer requirements are met, pre-production orders (PPPS).
• Develop and lead PPAPs on new and modified products.
• Aid quality manager to develop and implement and maintain the Quality System.
• Monitor and assist manufacturing in process control and development.

Qualifications

To be considered for this position, you must have:

• Thorough knowledge of the quality system and apply it daily.
• Ability to navigate through customer portals.
• Strong technical skills in evaluating engineering designs and quality requirements.
• Experience in providing technical liaison and consultation services across various departments.
• Knowledge of statistical process control (SPC).
• Ability to perform capability studies and process potential studies (Cp, Cpk, Minitab).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Experience in leading and training quality assurance personnel.
• Experience in developing and implementing quality systems.
• Experience in managing customer relationships and problem-solving.