Quality Engineer - QA Lead - Costco Travel

Responsibilities

• Design and lead implementation of testing processes for continuous improvement.
• Drive adoption of standards and best practices for software testing and automation integration.
• Discover problems, analyze and mitigate quality risks.
• Aid in the definition of testing strategies and approaches for complex technical implementations.
• Lead Quality Engineers across multiple scrum teams and lead quality efforts in cross-portfolio.
• Takes an active role in interviewing and onboarding new employees as well as improving the processes.
• Mentor and guide members of the team to increase skills and productivity.
• Manage and prioritize functional and automation team backlog effectively with QA leadership team.
• Measure and report organization performance against a comprehensive set of quality goals and metrics.
• Defines the testing strategy and approach to validate new or enhanced functionality implemented by teams.
• Decomposes functional and nonfunctional requirements into test plans.
• Determines test dependencies including QA test environment, QA tools, training, build and deployment plans, intra-team dependencies, and communication processes.
• Identifies risks impacting the timely delivery of a given product and collaborates with team members to prepare mitigation strategies.
• Guides team members to investigate the root cause of failed manual or automated test scripts.
• Supports team members to identify existing manual and automated test scripts that will be impacted through the development of new features and capabilities.
• Shares feedback with the team members pertaining to the quality of sprint deliverables during retrospectives.
• Remediates defects raised throughout the development lifecycle and creates supporting quality reports that are shared with stakeholders.
• Collaborates with product team members (e.g., Product Owners, System Analysts) to define the automating testing approach / strategy for a given product / application.
• Develops testing protocols and standards to improve end-to-end testing outcomes and shares and adopts best practices with the center of excellence (CoE) and other Quality Engineers.
• Guides team members (e.g., DevOps Engineers, Systems Architects) to incorporate new automated test scripts into the continuous integration pipeline.
• Shares test automation practices with engineers to promote "shift left" testing disciplines and practices (incorporate testing earlier in development) within a team.
• Regular and reliable workplace attendance at your assigned location.

Requirements

• 8+ years of QA experience in a technology delivery organization.
• 8+ years of current experience with web/Internet technologies.
• 2+ years of proven leadership qualities.
• Coach and Lead QA Team members in a Scrum style working environment.
• Web UI and backend automation knowledge.
• Experience testing Service Oriented Architectures (SOA)/Microservices.
• Current development experience in Java (or similar).
• Experience with Microsoft SQL or similar relational database.
• Experience in a CI/CD and DevOps environment.
• Knowledge of XML/JSON and web-based SOAP/RESTful services.
• Understanding of security and performance testing practices.
• Active participant of a team willing to continually self-assess and improvement.
• Self-driven continuous learning mindset.
• Inventive problem solver – open minded but practical.
• Collaborative working style.
• Travel industry knowledge.

Qualifications

• Required 8+ years of QA experience in a technology delivery organization.
• Required 8+ years of current experience with web/Internet technologies.
• Required 2+ years of proven leadership qualities.
• Required Web UI and backend automation knowledge.
• Required Experience testing Service Oriented Architectures (SOA)/Microservices.
• Required Current development experience in Java (or similar).
• Required Experience with Microsoft SQL or similar relational database.
• Required Experience in a CI/CD and DevOps environment.
• Required Knowledge of XML/JSON and web-based SOAP/RESTful services.
• Required Understanding of security and performance testing practices.
• Required Active participant of a team willing to continually self-assess and improvement.
• Required Self-driven continuous learning mindset.
• Required Inventive problem solver – open minded but practical.
• Required Collaborative working style.
• Required Travel industry knowledge.

Skills

• Knowledge of XML/JSON and web-based SOAP/RESTful services.
• Understanding of security and performance testing practices.
• Collaborative working style.
• Travel industry knowledge.

Benefits

• Paid time off.
• Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance.
• Health care reimbursement account.
• Dependent care assistance plan.
• Short-term disability and long-term disability insurance.
• AD&D insurance.
• Life insurance.
• 401(k).
• Stock purchase plan to eligible employees.

Pay

• Level 3 - $130,000 - $160,000
• Senior - $150,000 - $190,000
• Bonus and Restricted Stock Unit (RSU) eligible

Accessibility

• Accessibility testing experience.
• Mobile, device specific and responsive web experience.

Additional Information

• Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Successful internal candidates will have spent one year or more on their current team.
• Required Documents Cover Letter Resume
• California applicants, please click here to review the Costco Applicant Privacy Notice.
• Pay Ranges
• We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
• Costco is committed to a diverse and inclusive workplace.
• Costco is an equal opportunity employer.
• Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
• If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
• If hired, you will be required to provide proof of authorization to work in the United States.
• In some cases, applicants and employees for selected positions will not be sponsored for work authorization, including, but not limited to H1-B visas.