Quality Engineer - QA Lead - Costco Travel

About the role

Costco Travel IT is responsible for the technical future of Costco Wholesale, a global retailer with a strong focus on employee-centric culture and community involvement.

Responsibilities

• Design and lead implementation of testing processes for continuous improvement.
• Drive adoption of standards and best practices for software testing and automation integration.
• Discover problems, analyze and mitigate quality risks.
• Achieve quality goals and metrics.
• Lead team members to decompose functional and nonfunctional requirements into test plans.
• Identify risks impacting the timely delivery of a given product and collaborate with team members to prepare mitigation strategies.
• Guide team members to investigate the root cause of failed manual or automated test scripts.
• Support team members to identify existing manual and automated test scripts that will be impacted through the development of new features and capabilities.
• Shares feedback with the team members pertaining to the quality of sprint deliverables during retrospectives.
• Manage and prioritize functional and automation team backlog effectively with QA leadership team.
• Remediate defects raised throughout the development lifecycle and create supporting quality reports that are shared with stakeholders.
• Collaborate with product team members to define the automating testing approach / strategy for a given product / application.
• Develops testing protocols and standards to improve end-to-end testing outcomes and shares and adopts best practices with the center of excellence (CoE) and other Quality Engineers.
• Support and guide team members to incorporate new automated test scripts into the continuous integration pipeline.
• Shares test automation practices with engineers to promote "shift left" testing disciplines and practices (incorporate testing earlier in development).
• Regular and reliable workplace attendance at your assigned location.

Requirements

• 8+ years of QA experience in a technology delivery organization.
• 8+ years of current experience with web/Internet technologies.
• 2+ years of proven leadership qualities.
• Web UI and backend automation knowledge.
• Experience testing Service Oriented Architectures (SOA)/Microservices.
• Current development experience in Java (or similar).
• Experience with Microsoft SQL or similar relational database.
• Experience in a CI/CD and DevOps environment.
• Knowledge of XML/JSON and web-based SOAP/RESTful services.
• Understanding of security and performance testing practices.
• Active participant of a team willing to continually self-assess and improvement.
• Self-driven continuous learning mindset.
• Inventive problem solver – open minded but practical.
• Collaborative working style.
• Travel industry knowledge.

Qualifications

• Knowledge and understanding of typical multi-tier application architecture (presentation, service, data).
• Capability of working with offshore resources.
• Experience working with Splunk.
• Experience with Jenkins.
• Experience with accessibility testing.
• Mobile, device specific and responsive web experience.
• Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Skills

• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities.
• Strong attention to detail.

Benefits

• Paid time off.
• Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance.
• Health care reimbursement account.
• Dependent care assistance plan.
• Short-term disability and long-term disability insurance.
• AD&D insurance.
• Life insurance.
• 401(k).
• Stock purchase plan to eligible employees.

Pay

• Level 3 - $130,000 - $160,000
• Senior - $150,000 - $190,000
• Bonus and Restricted Stock Unit (RSU) eligible

Accessibility

• Accessible to and usable by people with disabilities.

Equal Opportunity Employer

• Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Contact Information

• IT-Recruiting@costco.com