Quality Engineer / Continuous Improvement Facilitator

Job Summary

The Quality Engineer / Continuous Improvement Facilitator is responsible for driving product and process quality, leading continuous improvement (CI) activities, and supporting a culture of operational excellence at the Buffalo flagship plant.

Principal Duties and Responsibilities

• Provide technical support to ensure manufacturing processes and final products meet internal and external quality standards.
• Perform quality inspections, analyze quality data, and implement quality control plans.
• Organize and manage calibration of equipment, gauges, and measurement devices.
• Lead or support validation activities by planning, scheduling, executing, and tracking progress.
• Monitor systems performance and maintain documentation to ensure stable and capable operations.
• Develop, update, and maintain Work Instructions (WI) and quality-related documentation; train team members on quality tools and analysis methods.
• Manage day-to-day quality lab activities and testing processes.
• Implement proactive quality strategies to move from reactive to preventive quality management (e.g., SPC, trend analysis, early-warning indicators).
• Support root cause analysis, corrective and preventive actions (CAPA), internal audits, and customer or third-party audits.
• Monitor supplier quality performance; coordinate activities related to non-conforming materials and supplier corrective actions.
• Prepare regular and special quality reports as required.

Continuous Improvement (CI) & Lean Facilitation

• Establish and help build the plant’s Continuous Improvement (CI) team and culture.
• Collaborate with plant leadership to evaluate operations, identify waste, variation, and bottlenecks; prioritize opportunities for improvement.
• Facilitate CI events such as value stream mapping (VSM), Kaizen activities, 5S, and standard work initiatives.
• Develop, implement, and sustain solutions to reduce waste, improve performance, and increase throughput and OEE.
• Document and standardize improvements into procedures, standard work, and visual controls.
• Teach, coach, and mentor employees at all levels in Lean/CI tools, problem-solving, and basic manufacturing principles.
• Develop programs and engagement activities that encourage employee involvement and idea generation for continuous improvement.
• Stay current on CI and quality best practices; attend trainings/seminars as needed and share key learnings with the plant team.

Collaboration & Culture

• Work closely with Operations, Engineering, Maintenance, and Quality teams to support projects and plant initiatives.
• Communicate clearly and regularly with stakeholders on project status, risks, and results.
• Participate in safety programs and ensure CI and quality activities align with safety standards and company policies.
• Perform other duties as assigned.

Qualifications

• Education: Associate’s degree in Quality, Industrial Technology, Engineering Technology, or a related discipline required; Bachelor’s degree in Industrial, Mechanical, Manufacturing Engineering, or related field preferred.
• Experience: 2–3+ years of experience in a manufacturing environment (building materials, plastics, extrusion, continuous process, or similar industry preferred).
• Technical Skills: Hands-on experience with Lean Manufacturing and CI tools such as 5S, value stream mapping, Kaizen, root cause analysis (e.g., 5-Why, Fishbone), and CAPA. Strong technical knowledge of quality systems and manufacturing processes; familiarity with continuous process environments is a plus. Proficiency with Microsoft Office applications including Excel, Word, and Outlook. Experience with data collection, analysis, basic statistics, and creating clear, actionable reports. Ability to develop and maintain work instructions, standard work, and visual controls.
• Soft Skills & Attributes: Strong attention to detail and a process-focused mindset. Effective communication and interpersonal skills; able to influence without direct authority. Comfortable teaching, coaching, and presenting CI and quality concepts to frontline employees and leaders. Self-driven, highly motivated, and able to work independently with minimal supervision. Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. Team-oriented and aligned with company goals; maintains professionalism in all interactions.

Compensation & Benefits Information

Salary Pay Range: $70,000 – $80,000 annually, dependent on experience and local market conditions. *pay range may be adjusted depending on cost of living
Bonus/Incentive Pay: Annual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance.
Benefits Currently Offered To Our Employees Include: Medical insurance, Health savings account (HSA) with company contribution, Dental insurance, Vision insurance, Basic and voluntary life insurance, Short- and long-term disability insurance, 401(k) plan with company match, Paid vacation and holidays, Employee stock purchase program with discount, Educational reimbursement, Wellness programs and challenges, Other supplemental benefits as offered by the Company.

The Company is an Equal Opportunity Employer.