Quality Engineer

About the role

A Quality Engineer coordinates plant quality efforts from concept to customer, serving as a liaison between the company and customers to ensure product quality and customer satisfaction.

Responsibilities

• Act as customer liaison for quality-related communications and non-conformances.
• Manage customer scorecards and portal updates.
• Maintain IATF standards and prepare for annual IATF audits.
• Create and implement pre-launch and production process controls, including PFMEA and Control Plans.
• Develop Risk Priority Number (RPN) reduction plans for PFMEA.
• Ensure in-process inspections align with control plan requirements.
• Attend customer launch sites for all pre-launch builds.
• Conduct Measuring System Analysis (Gauge R&R) and assess measuring system capabilities.
• Develop gauge instructions and review supplier control plans and PFMEAs for improvement opportunities.
• Assess process capability index (Ppk) and use statistical software (e.g., Minitab) to develop improvement plans for critical characteristics.
• Apply knowledge of Statistical Process Control (SPC) software to resolve manufacturing issues internally and externally.
• Track and trend quality metrics, participate in core teams to drive change, and reduce scrap.
• Perform control plan process walks to confirm alignment with processes.
• Prepare receiving, lab, and final inspection instructions to meet customer specifications.
• Develop and implement Quality Operating System (QOS) improvement plans.
• Submit customer Production Part Approval Process (PPAP) paperwork.
• Perform additional duties as specified on the organizational chart or assigned.

Requirements

• 3–5 years of experience in Quality Assurance.
• Working knowledge of Advance Product Quality Planning (APQP) and Quality Operating System (QOS).
• Familiarity with IATF and/or European Value Delivery Analysis (VDA) standards.
• Ability to translate customer requirements into production processes.
• Proficiency in blueprint reading, metrology, statistical process control (SPC), and 8-D problem-solving.
• Bachelor’s degree in a Science discipline.

Skills

• Strong communication skills for internal and external collaboration.
• Experience with statistical software (e.g., Minitab).
• Knowledge of SPC and process capability analysis.
• Ability to develop and implement process controls and improvement plans.

Physical Requirements

• Ability to work at a personal computer for extended periods.
• Occasional lifting of up to 50 pounds and frequent carrying of up to 30 pounds.
• Regular maneuvering in, around, under, and about factory and laboratory equipment.
• Time spent standing, walking, lifting, and bending.
• Exposure to heat, cold, wet conditions, and fumes/chemicals in an automotive manufacturing, office, and laboratory setting.
• Hearing and eye protection required in designated areas.
• Steel or composite-toed shoes may be required occasionally.

Travel

Ability to travel domestically and/or internationally, including air travel and long automobile trips.