Quality Engineer

New Product Introduction & Customer Quality Lead

• Support quality activities for New Product Introduction (NPI) using APQP methodology.
• Serve as the primary quality interface with customers during development, qualification, and product approval.
• Plan, develop, and submit PPAP documentation, including: PFMEA review and approval, Control Plan development, Process Flow Diagrams, First Article Inspection (FAI) reports, Dimensional layouts and inspection results, Material certifications, Paint and special process approvals.
• Support design and process validation activities (DV/PV) to ensure launch readiness.
• Interpret product requirements from engineering drawings, specifications, and design documentation.
• Review and provide feedback on drawings, calculations, specifications, and engineering changes.
• Apply GD&T per applicable standards.
• Define inspection requirements, sampling plans, acceptance criteria, and inspection methods.
• Develop and support inspection plans, including incoming, in-process, and final inspection.
• Lead root cause analysis using structured problem-solving methodologies (8D, 5-Why, Fishbone).
• Prepare and submit customer corrective action responses (CARs).
• Initiate and manage internal corrective and preventive actions.
• Analyze quality and process data using SPC and statistical methods to drive improvement.
• Identify opportunities to reduce cost of poor quality and improve process capability.
• Ensure compliance with ISO 9001 and ISO 14001 requirements.
• Participate in and support internal audits, customer audits, and regulatory assessments.
• Maintain awareness and application of applicable regulatory and certification standards, including but not limited to UL and ETL.
• Ensure quality documentation and records are controlled, accurate, and compliant.

Leadership and Coordination

• Maintain quality documentation in accordance with established procedures.
• Provide leadership to cross-functional project teams as required.
• Cookordination customer reaction plans for nonconformities.
• Support continuous improvement initiatives through training and communication.

Qualifications

• Working knowledge of APQP and PPAP methodologies.
• Experience with PFMEA development/review and Control Plan creation.
• Strong understanding of GD&T.
• Proficiency in root cause analysis and corrective action methodologies.
• Experience with internal auditing and ISO-based quality management systems.
• Familiarity with regulatory or certification standards such as UL, ETL, or similar bodies.
• Experience with SPC and data analysis techniques.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Strong written and verbal communication skills; comfortable in a customer-facing role.
• Demonstrated problem-solving capability and ability to work effectively in a cross-functional team environment.

Education and Experience

• Bachelor’s degree in Engineering or a related technical field preferred.
• 4–6 years of Quality Engineering experience in a manufacturing environment, preferably supporting NPI activities.
• Experience with PolyWorks or similar metrology software preferred.
• Experience with fabrication, welded assemblies, or leak-critical products preferred.
• Experience working within ISO-certified environments preferred.