Quality Engineer

About the role

As a QA Engineer at Quavo, you'll play a critical role in ensuring the quality, reliability, and performance of our products throughout the entire development lifecycle.

You'll go beyond checking boxes against Acceptance Criteria—thinking like an end-user to creatively uncover issues, catching problems as early as the requirements stage, and driving continuous improvement in how we test and deliver software.

You'll work closely with cross-functional teams across Product, Infrastructure, Onboarding, Services, and Client Experience, helping maintain compliance with industry regulations, and contributing to a culture of shared knowledge through Confluence.

Responsibilities

• Thoroughly develop and execute test plans that exceed defined Acceptance Criteria.
• Ensure product quality in all areas; e.g., functionality, reliability, performance, UX.
• Active participant in sprint ceremonies; e.g., daily standups, refinement, pointing, retrospectives, etc.
• Be an expert at generating creative ideas to test the product. Think like an end-user.
• Test throughout the entire development life cycle; e.g., finding bugs in requirements.
• Adhere to quality and industry regulatory requirements.
• Monitor and report on project status to help drive release readiness.
• Constantly improve the quality of the software and how to do so efficiently and effectively.
• Regularly contribute to Confluence to facilitate collaboration of knowledge.
• Always strive to meet goals and deadlines; asking early for help when needed.
• Engage with Quality Assurance, Infrastructure, Onboarding, Services, Product, and Client Experience to drive quality.
• Investigate customer complaints and product issues.
• Ensure ongoing compliance with quality and industry regulatory requirements.
• Become a Subject Matter Expert of Quavo’s products and develop an in-depth knowledge to help partner with and guide our clients.

Qualifications

• Bachelor’s Degree in computer science/related field or equivalent industry experience with a proven exemplary track record.
• Quality/Testing Certification
• Strong organizational skills.
• Technical aptitude to learn quickly, problem-solve, and self-driven approach.
• Meticulous attention to detail.
• Must work well on a team in a fast-paced and deadline-driven environment.
• Excellent written and verbal communication skills.
• Not afraid to ask questions.
• Communicates with tact.
• Ability to think outside the box.
• Thorough and innovative.