Quality Engineer

About the role

Provide technical quality support to improve material, product, and process performance. Address quality issues with timely risk assessments and action plans. Define, maintain, and train on QMS procedures to ensure compliance and continuous improvement.

Responsibilities

• Lead initiatives to enhance product quality and productivity using Lean, TPM, and Total Quality concepts.
• Serve as the site’s Consumer Complaint Management SME, owning complaint procedures, representing the site during audits/inspections, and ensuring full inspection readiness.
• Monitor daily complaint dashboards, manage intake and triage, coordinate investigations with SSM, call centers, Customer Care, Engineering, and Manufacturing, and ensure all R3 records are accurate, complete, and compliant with timelines.
• Maintain a strong floor presence to understand processes, validate assumptions, and build credibility with Operations.
• Lead key continuous improvement initiatives within OPEN+, including managing Q-BOS routines, defining improvement projects, and applying structured problem-solving methodologies.
• Identify, prioritize, and drive quality improvement opportunities across Manufacturing and Quality, ensuring sustainability through standardization and performance tracking.
• Manage end-to-end NC/CAPA activities, including root cause analysis, action plan development, implementation tracking, effectiveness checks, and timely closure of records.
• Promote and apply PMI standards for sustainability, health, safety, and environment.

Requirements

• Bachelor's degree in Engineering, Biological Sciences, Physical sciences required
• 3-5 years of experience required
• Experience in Fast Manufacturing Consumer Goods preferred
• Project Management skills preferred
• Advanced knowledge of ISO, ICH, GMP standards
• Strong IT, project management, root cause analysis, and statistical skills
• Understand Six Sigma fundamentals and process capability metrics

Qualifications

• MUST BE: Legally authorized to work in the U.S.
• Fluent in English

Skills

• Must have advanced knowledge of ISO, ICH, GMP standards
• Strong IT, project management, root cause analysis, and statistical skills
• Understand Six Sigma fundamentals and process capability metrics

Benefits

Annual Base Salary: $80,000 - 100,000

What We Offer:

• A competitive base salary
• Anual bonus (applicable based on level of position)
• Great medical, dental and vision coverage
• 401k with a generous company match
• Incredible wellness benefits
• Commuter benefits
• Pet insurance
• Garnouge PTO

Pay

Annual Base Salary: $80,000 - 100,000

Schedule

Not specified