Jobs · Quality Assurance · Massachusetts

Quality Engineer

Pace Industries, LLC · Billerica, MA · 2 wk ago
Quality Assurance$65k–$87k/yrFull-time

About the role

The Quality Engineer oversees all Quality Assurance functions at the plant level throughout product launch and lifetime cycles. Operating in a collaborative manufacturing environment, the Quality Engineer works closely with internal production teams and external customers to ensure products and processes meet predetermined technical and regulatory specifications.

Responsibilities

  • QMS Compliance: Ensure the organization's Quality Management System conforms to customer, internal, AS9100/ISO 9001, and regulatory/legal requirements. Direct the activities of the AS/ISO Administrator to maintain system integrity.
  • Standards & Procedures: Establish, monitor, and evaluate procedures for maintaining high standards of quality, reliability, and safety across all manufacturing lines.
  • Product Launches (APQP & PPAP): Oversee APQP activity at the plant level regarding the development and documentation of Process Flow, PFMEA, and Control Plans. Prepare and submit customer PPAPs.
  • Customer Liaison: Act as the primary technical liaison with external parties on matters relating to quality, including managing timely responses to customer corrective action requests (RMA) and returned products.
  • Continuous Improvement: Organize, promote, and lead companywide quality improvement efforts using data collection, control charting, dimensional inspection, and experimental design techniques.
  • Work Instructions & Training: Oversee the preparation, implementation, and maintenance of Quality Control work instructions, and lead the training of value stream personnel in statistical methods.
  • Cross-Functional Collaboration: Actively participate in production meetings with the sales, engineering, programming, and manufacturing teams to identify areas for quality improvement.
  • Team Development: Drive growth, track performance, and provide training resources within the quality department to support succession planning and internal career pathing.

Qualifications & Skills

  • Education: Bachelor’s degree required in Mechanical Engineering, Industrial Engineering, Manufacturing Technology, or a related technical discipline.
  • Experience: Minimum of 5 years of related quality engineering experience in a manufacturing environment, ideally involving machining or metal casting.
  • Problem Solving: Strong analytical ability to define problems, collect data, establish facts, and draw valid conclusions from extensive mathematical or diagram-based technical instructions.
  • Communication: Advanced written and verbal communication skills; ability to effectively interact with, influence, and build trust across all levels of the organization—from floor production associates to corporate senior leadership.
  • Software Proficiency: Must be proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Minitab statistical analysis software.

Qualifications

  • Education: Bachelor’s degree required in Mechanical Engineering, Industrial Engineering, Manufacturing Technology, or a related technical discipline.
  • Experience: Minimum of 5 years of related quality engineering experience in a manufacturing environment, ideally involving machining or metal casting.
  • Problem Solving: Strong analytical ability to define problems, collect data, establish facts, and draw valid conclusions from extensive mathematical or diagram-based technical instructions.
  • Communication: Advanced written and verbal communication skills; ability to effectively interact with, influence, and build trust across all levels of the organization—from floor production associates to corporate senior leadership.
  • Software Proficiency: Must be proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Minitab statistical analysis software.

Benefits

Compensation: $64,700 – $86,600 / year (Salary based on experience)
Schedule: 1st Shift
Growth & Education: Tuition Reimbursement and structured Career Development programs
Retirement: 401(k) with company matching
Healthcare: Health insurance, Health Savings Account (HSA), and Flexible Spending Account (FSA)
Dental & Vision: Comprehensive dental and vision insurance plans
Life Insurance: Employer-provided life insurance
Time Off: Paid Time Off (PTO)

Pay

$64,700 – $86,600 / year (Salary based on experience)

Schedule

1st Shift

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