Quality Engineer

Location: Lake Orion, MI facility

About the role

In this critical position you will provide leadership and a hands-on approach to problem-solving to ensure customers are fully satisfied with the company’s service. The Quality Engineer will report to the Area Quality Manager and maintain the quality system within the Lake Orion Center.

Responsibilities

• Maintain quality management system under ISO 9001 standard in the center
• Report daily quality issues in the center
• Track cost of non-quality (CONQ) and other KPIs
• Work with the team to find root cause(s) and define preventive and corrective actions
• Create and share quality technical reports with the customer
• Define disposition of non-conforming product as required, including communication with customers regarding quality issues
• Handle customer complaints
• Conduct monthly quality circle meetings
• Perform daily, weekly and yearly gauge verification/calibration
• Resolve quality issues through root cause analysis and problem-solving processes (PSP) and help with continuous improvement activities
• Support Document Control
• Support quality audits as scheduled (ISO9001), 6S audits and drive 6S initiatives
• Facilitate local quality planning and development of work instructions for customer-specific requirements
• Provide training and support to employees on all quality concerns and customer complaints
• Cross-train into various departments within the production facility
• Create credit memos

Requirements

• Minimum 4-year degree in Quality, Engineering, or related discipline or equivalent experience
• Proven experience with quality core tools (SPC and Failure Analysis)
• 2+ years of experience in a quality engineering role within a manufacturing and/or production environment preferred
• 2+ years of experience implementing and executing ISO 9001
• Proficient use of MS Office (Word, PowerPoint, Excel and Access)
• Ability to effectively use problem-solving tools such as Pareto Charts, SPC methodologies, cause and effect diagrams as well as 8D or similar problem-solving experience

Benefits

• Comprehensive medical and prescription drug plan with low premiums, company-sponsored HSA contributions, and no waiting periods
• Excellent dental and vision coverage
• Employee Assistance, Financial and Wellness programs
• 401(k) retirement savings plan with significant company match and financial planning and education options
• Tuition reimbursement and internal education resources
• Generous paid time off to support physical and mental wellbeing
• 12 paid company holidays
• 100% company-paid life insurance and disability insurance
• Employee Referral Bonus program

All benefits are available on the first day of employment.

About the company

Oerlikon is a global leader in surface technologies and advanced materials. With a unique portfolio spanning surface engineering, high-performance materials, coating equipment and components, we enhance product performance, efficiency, and sustainability. Oerlikon serves industries including aerospace, automotive, energy, medical, luxury, semiconductors, and tooling. Headquartered in Pfäffikon, Switzerland, Oerlikon operates in 38 countries with approximately 9,500 employees, achieving sales of CHF 1.6 billion in 2024. We offer a dynamic, supportive environment where employees are empowered to grow and reach their full potential.