Quality Engineer

About the Role

This position is responsible for achieving and safely maintaining optimum process performance and control in the following areas:

• Conformance, quality, receipt, and unloading of batch and sizing raw materials
• Manufacture and delivery of sizing to the forming process
• Ensuring finished products meet or exceed customer expectations
• Initiating and participating in plant continuous improvement activities (safety, quality, productivity, and cost)

Responsibilities

• Promote and maintain safety goals, ensuring a safe work environment for all associates
• Lead safety and housekeeping efforts, including corrective actions within assigned projects and areas
• Exemplify safety in all actions and lead by example
• Stimulate and maintain associate interest in producing the highest quality products through training and communication
• Lead and manage the plant's quality system by implementing and monitoring quality control procedures and utilizing SPC methods for incoming raw materials and finished products
• Promote a prevention-oriented, data-driven quality system and culture by facilitating problem-solving and documentation
• Communicate with customers and suppliers regarding product quality reporting and concerns
• Ensure customer satisfaction by investigating quality complaints, identifying root causes, and implementing corrective actions
• Participate in joint technical meetings with customers, suppliers, and other facilities
• Lead and direct the Quality Lab, including process ownership, documentation, supervision of Quality Technicians, and management of lab equipment and software
• Audit raw material suppliers
• Lead and direct the process of unloading raw materials (truck and rail), including process ownership, documentation, and supervision of Raw Material Specialists (RMS)
• Coordinate with logistics and provide direction for raw material unloading
• Manage chemical inventory, sizing mixing processes, and personnel
• Be available for contact after business hours for abnormal production or quality events

Requirements

• Ability and willingness to maintain expected attendance levels, working every scheduled day on time
• Bachelor of Science in engineering (mechanical, electrical, chemical, materials) or related field
• Experience in the fiberglass industry is preferred
• Six Sigma Green Belt certification and experience in SPC
• Black Belt Certification preferred
• Experience managing people, multiple priorities, and projects

Skills

• Excellent interpersonal and communication skills (verbal and written)
• Supervision of direct and indirect team members
• Working knowledge of Microsoft Windows and Office products
• Working knowledge of Minitab software
• Experience with Quality System software
• Extensive working experience with statistical process control (SPC) methods and analysis

Training Requirements

• All training necessary to stay current in quality and statistical process control
• General and job-specific training, including safety, supervisory, and team-building

Physical Demands

The physical demands described are representative of those required daily to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Occasionally lifts, carries, or moves objects up to 50 lbs
• Regularly bends, stoops, stretches, and reaches
• Regular, safe, and dependable work at elevated heights (up to 100 feet)
• Frequent movement about the facility to survey plant and associates
• Regular operation of computers and other office equipment

PPE Requirements

• Safety glasses with side shields, earplugs, safety shoes, and gloves where required
• Follow all other PPE requirements for specific job tasks