Quality Engineer

About the company

Morgan Advanced Materials is a world leader in advanced materials science and engineering of ceramics, carbon and composites. We operate in well-defined markets where our applications expertise offers customers a valuable differentiator, engineering high-specification materials, components and sub-assembly parts that solve challenging technical problems.

The Technical Ceramics business engineers high-performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges. The business employs advanced materials science and applications expertise to produce parts that enhance reliability or improve the performance of customers’ products, often used in demanding, harsh or critical environments.

Our Technical Ceramics business serves selected segments of the electronics, energy, healthcare, industrial, petrochemicals, security and transport markets, typically in close collaborative customer relationships.

Group key figures: £910m revenue (2020), ~7,500 employees, manufacturing in 30+ countries, and customers in 100+ countries. A UK PLC headquartered in Windsor, Berkshire, listed on the London Stock Exchange and a member of the FTSE 250 Index.

About the role

The Quality Engineer reports directly to the Quality Manager, ensuring manufacturing processes, methods, equipment, and quality systems meet or exceed customer and third-party registrar requirements while aligning with established standards, customer specifications, and production goals.

This role supports the medical and aerospace industries, contributing to the development and manufacture of ceramic-to-metal seals. Our components improve quality of life through implantable medical devices and ensure traveler safety in aerospace applications.

Responsibilities

• Update documentation, train, and implement quality processes such as MRB, RMA, CAPA, and NCMR.
• Direct MRB activities, including facilitating meetings, tracking non-conformances, and analyzing NCMRs and RMAs.
• Perform analytical investigations and develop root causes for non-conformances and deviations identified through scrap analysis, NCMRs, and RMAs.
• Maintain the CAPA database and coordinate the RMA process, including approval, verification, disposition, and issuance of subsequent CAPAs.
• Respond to customer-related SCARs as required.
• Issue, monitor, and evaluate CAPAs for effectiveness and timeliness.
• Create and/or process ECOs, process routers, drawings, and other documentation in accordance with quality system requirements.
• Monitor supplier performance through scorecards, analyzing RI measurement data (SQC), and tracking NCMRs.
• Perform supplier audits and visits as required.
• Maintain the internal auditing program to sustain certification to ISO standards and ensure system effectiveness.
• Responsible for internal, third-party, and customer audits per ISO 9001, ISO 14001, AS 9100, and ISO 13485.
• Create validation protocols (IQ, OQ, PQ), execute protocols, and document reports when required.
• Assist in DOEs, ANOVA, and other analytical methods to optimize processes.
• Develop, document, and train inspectors using internal procedures and GD&T guidelines.
• Design and specify gauging and test equipment for inspectors.
• Implement and maintain SPC and SQC using Infinity QS.
• Develop quality plans, pFMEAs, and FMEAs for new and existing products.
• Assist with developing control plans and other documentation during new product development.
• Conduct capability studies and complete variation reduction activities to improve processes.
• Compile and write training material and conduct training sessions on quality tools and techniques.
• Create and update RI and Final Product MIR cards for product inspection and testing.
• Set up, program, and operate CMM and SmartScope, as well as other measurement and inspection tools.
• Improve measurement techniques and detection methods using GRR, MSAs, and poka-yoke.
• Communicate effectively with production associates to understand issues and implement countermeasures.
• Research and propose innovative documentation, training, and inspection methods, including electronic record retention, automated visual inspection, and inspector certification programs.
• Knowledge of SolidWorks or AutoCAD is preferred.
• Perform various tasks as needed from supervisor.
• Conduct all tasks in a safe and efficient manner, complying with all local, state, and federal EHS regulations and Morgan’s EHS guidelines.

Requirements

• Bachelor’s Degree (B.S.) in Engineering, preferably Mechanical, Electrical, or Chemical, from an accredited college or university.
• 2+ years of working experience in a manufacturing environment, preferably in aerospace or medical manufacturing.
• ASQ-CQE Certification is desirable but not required.
• This position requires use of Controlled Unclassified Information (CUI) subject to ITAR, EAR, and NRC regulations. Individual must be a U.S. citizen, permanent resident alien, or protected individual as defined by 8 U.S.C. 1324b(a)(3) and 22 CFR 120.15.

Skills

• Quality orientation and high attention to detail.
• Excellent interpersonal and communication skills.
• Experience working with high-performance teams.
• Problem analysis and resolution skills.
• Proficiency in Microsoft Word and Excel.
• Ability to clearly present ideas and reports in written and verbal format.
• Strong collaboration skills with subordinates, peers, superiors, and external contacts.
• Good time management, planning, and negotiation skills.