Quality Engineer

About the role

The Quality Engineer plays a critical role in ensuring product quality, process integrity, and continuous improvement within a high-volume manufacturing environment. This position is responsible for developing and maintaining quality documentation, performing data-driven analysis, and supporting cross-functional teams to drive compliance, efficiency, and customer satisfaction.

Responsibilities

• Proactively investigate non-conformances and identify opportunities to improve product quality, leveraging a strong understanding of customer CTQs (Critical to Quality characteristics) and manufacturing process capability.
• Analyze key product quality data to evaluate compliance with specifications, monitor trends, and identify potential risks before they impact customers.
• Lead and participate in continuous improvement initiatives using structured problem-solving, mistake-proofing, and operational excellence tools to reduce variation and enhance performance.
• Support and maintain an effective Quality Management System (QMS) aligned with ISO 9001 and ISO 14001 standards.
• Champion QMS processes to ensure compliance with internal standards and external certification requirements.
• Maintain and update quality documentation, ensuring proper control, accessibility, and distribution.
• Lead root cause investigations for customer claims and internal issues, ensuring corrective actions are identified, documented, implemented, and communicated effectively.
• Partner cross-functionally to ensure resolution of quality issues and prevent recurrence.
• Generate and distribute quality reports, providing clear insights into customer complaints, performance metrics, and operational trends.
• Develop and maintain SAP master data, including inspection plans and product specifications, ensuring alignment with approved standards.
• Identify and implement automation opportunities to streamline reporting and improve efficiency.
• Conduct internal audits to ensure compliance with inspection plans, product specifications, and supplier requirements.
• Support plant and supplier compliance initiatives through data validation and process audits.
• Facilitate communication and resolution between plants and customer service teams when discrepancies arise.
• Collaborate with operations, technical services, sales, marketing, and IT to support quality initiatives and business objectives.

Requirements

• Bachelor’s degree in engineering with a minimum of 5 years of quality experience in a high-volume manufacturing environment.
• Strong data analytics and interpretation abilities.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Minitab (Solid).
• Solid ability to multi-task and effectively manage competing priorities.
• Solid research skills including understanding of technical information, statistical interpretation, and the ability to translate and communicate such information to others.
• Familiarity with quality-related functions, quality systems, and auditing practices.
• Strong collaboration skills with the ability to work across diverse functional teams.
• Strong problem-solving capabilities.
• Strong interpersonal, verbal, and written communication skills.
• Experience in SAP preferred.
• Experience with ISO9001:2008 preferred.
• Ability to work independently and within a team environment.
• Ability to interface at all levels of the organization, both internally and externally.

Qualifications

• Minimal travel required (0–10 days per year).
• Primary work environment includes office and manufacturing settings.
• Exposure to manufacturing conditions such as temperature variations, noise, moving equipment, dust, fumes, and physical activity (e.g., walking, climbing).

Skills

• Data Analytics
• Quality Management
• Continuous Improvement
• Problem Solving
• Collaboration
• Communication
• Microsoft Office Suite
• SAP
• ISO 9001:2008

Benefits

• Health benefits including medical, dental, vision, wellness program, and critical illness insurance.
• 401(k) plan with company match.
• Paid vacation, sick leave, and parental leave.
• Basic life insurance, short-term and long-term disability coverage, and an employee assistance program.
• Tuition reimbursement for undergraduate and certain graduate programs.
• Soft and hard skills training.
• Drug-free workplace policy.

Pay

Pay Range: $87,000.00 - $119,600.00 Annual

Schedule

Minimal travel required (0–10 days per year)