Jobs · Quality Assurance · Ohio

Quality Engineer

General Motors · Toledo, OH · 1 mo ago
On-siteQuality AssuranceFull-time

About the role

The Quality Engineer at Toledo Transmission is responsible for driving built-in quality in manufacturing operations, supporting current production and new/updated product launches. This role partners closely with operations, engineering, and suppliers to prevent defects, react quickly to issues, and continuously improve quality performance for our customers.

Responsibilities

  • Lead day-to-day quality support for production, including response to quality concerns, problem solving, and implementation of robust corrective actions.
  • Monitor and analyze key quality metrics (e.g., PPM/IPPM, FTQ, CPV, customer feedback) to identify trends, prioritize issues, and verify effectiveness of actions.
  • Facilitate structured problem-solving activities (e.g., 5-Why, fishbone, PPS/8D) and ensure containment, root cause, and systemic corrective actions are executed and documented.
  • Partner with manufacturing, maintenance, and engineering to drive built-in quality (BIQ) practices, error-proofing, standardized work, and layered process audits.
  • Support launch and change management activities (e.g., PPAP, run-at-rate, trials) to ensure quality requirements are defined, validated, and sustained in production.
  • Collaborate with suppliers and SQE to address incoming material issues, define containment, and implement durable corrective actions.
  • Support control plan development and maintenance, including reaction plans for key characteristics and special process controls.
  • Lead or support internal and external quality investigations related to customer concerns, warranty, and field issues; develop and implement improvement plans.
  • Maintain quality documentation and records in accordance with established QMS and regulatory requirements.
  • Champion a culture of safety, quality, and continuous improvement within assigned areas.

Required qualifications

  • Bachelor's degree in engineering or a related technical field, or equivalent experience.
  • Relevant experience in quality, manufacturing, or process engineering within an industrial or automotive environment.
  • Demonstrated experience with structured problem-solving methods (e.g., 5-Why, 8D/PPS) and effective corrective action implementation.
  • Working knowledge of core quality tools such as control plans, FMEA, MSA, and SPC.
  • Ability to interpret engineering drawings, specifications, and technical standards.
  • Strong analytical skills with the ability to work with data, identify trends, and develop data-driven recommendations.
  • Proven ability to collaborate and influence across functions (operations, engineering, maintenance, suppliers).
  • Effective communication skills, both written and verbal, with the ability to present findings and drive alignment.
  • Self-directed, organized, and able to manage multiple priorities in a fast-paced manufacturing environment.

Preferred qualifications

  • Experience with transmission, powertrain, or similarly complex assemblies and manufacturing processes.
  • Hands-on experience with launch, PPAP, APQP, and change management activities.
  • Prior involvement with built-in quality systems, layered process audits, and error-proofing design.
  • Familiarity with customer-specific quality requirements and OEM expectations.
  • Proficiency with quality and data analysis tools (e.g., Minitab, Power BI, or similar).

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