Quality Engineer

About the role

This position is located at Flambeau's facility in Baraboo, Wisconsin.

Responsibilities

• Utilize documented information (provided by the customer) to understand the Voice of the Customer, and effectively communicate these requirements to responsible parties during the Quotation process.
• Create new, and update existing, master production work instructions (i.e. OQRs, Pack Cards, etc).
• [For contract manufacturing] In accordance with the customer provided DFMEA, lead the cross-functional team to create and update the associated PFMEA for the production process.
• [For products that Flambeau is Design responsible for] Provide input/work with the team to develop the DFMEA.
• In accordance with the DFMEA, create and update the associated PFMEA for the production process.
• In accordance with the PFMEA, create and update the associated Control Plan for the product.
• In accordance with the PFMEA, create and update the associated Control Plan by properly identifying the Critical Control Points in the process.
• Generate and approve applicable Deviations and Waivers.
• Investigate and provide disposition (approve/deny) for potential external failures (i.e. Customer Complaints & Warranty Claims).
• Conduct required Risk Assessments associated with internal (NCs/MRBs) and/or external failures (Customer Complaints) to determine if product can be used as is, can be reworked/sorted, or must be scrapped.
• If a Confirmed Complaint (if applicable), issue a Return Material Authorization (RMA) to the customer.
• Facilitate the cross-functional investigation to determine Root Cause of Internal (i.e. NCs/MRBs) and External failures (i.e. Customer Complaints).
• Facilitate the cross-functional Brainstorming of Action Items to specifically address the identified Root Cause.
• Qualify new, and changes to existing, manufacturing processes (i.e. which may involve PPAP submissions for Automotive customers).
• Generating new, and updating existing, Standard Operating Procedures (SOPs).
• Assist with External Audits (i.e. customer, regulatory, etc), as necessary.
• Effectively communicate and build relationships with customers to facilitate resolution of quality issues.
• Visit customers as needed to maintain relationships and resolve issues.

Qualifications

• B.S. degree in Engineering (Mechanical, Industrial, Manufacturing) or related field of Science, or an equivalent combination of education, training, and experience.
• Good Dimensioning and Tolerancing (GD&T) is preferred.
• Experience with business management systems certified to ISO 9001 and/or IATF 16949 preferred.
• 3 – 5 years’ experience in plastics manufacturing preferred.

Skills

• Ability to work independently, as well as with cross-functional teams.
• Critical Thinking Problem Solving (i.e. Root Cause Analysis)
• Communication
• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Knowledge of various measurement tools/methods, GD&T, and CMM layouts.
• Data Analysis (i.e. Capability Studies, Statistical Process Control)

Benefits

Flambeau offers a competitive wage plus medical, dental, vision, STD, LTD, 401(k) with company match, life, free access to our onsite clinic, and more!

Pay

Competitive wage

Schedule

Onsite in Baraboo, Wisconsin